 Alma Whitten is Google's new director of privacy (Source: Google)
Google also institutes loads of new privacy and security procedures in wake of Street View WiFi capture
Google
is one of the largest online companies around with hugely lucrative
advertising programs and popular software platforms like Android OS
and its Chrome web browser. However, the company has also come under
fire for its Street View vehicles (which it uses for its Google Maps
application) when it announced that it had accidentally recorded
payload data from unsecured wireless networks.
Google has been
working closely with regulators around the world in an effort to fix
the privacy issues that the Street View breach caused and to
determine what sort of data was captured by the vehicles. Google has
announced this month that it has instituted
new privacy controls inside the corporation that will extend
to all the projects Google and its workers participate in.
The
first part of the new privacy plan for Google was to appoint Alma
Whitten as the director of privacy across engineering and product
management. Whitten will focus on ensuring that privacy controls are
integrated into all products and Google internal practices. Google
also states that it will expand training for workers in engineering
and product management, as well as legal on privacy issues.
All
Google workers will also be going through new information security
awareness programs with clear guidance on security and privacy of
data. Google also states that it is making changes to its review
system that will require every engineering project leader to maintain
a privacy design document for each initiative they work on. The
document will record how user data is handled and will be reviewed by
managers and an independent internal audit team.
Alan Eustace
Senior VP of Engineering and Research wrote in the blog post,
"Finally, I would like to take this opportunity to update one
point in my May blog post. When I wrote it, no one inside Google had
analyzed in detail the data we had mistakenly collected, so we did
not know for sure what the disks contained. Since then a number of
external regulators have inspected the data as part of their
investigations (seven of which have now been concluded)."
He
continued, "It’s clear from those inspections that while most
of the data is fragmentary, in some instances entire emails and URLs
were captured, as well as passwords. We want to delete this data as
soon as possible, and I would like to apologize again for the fact
that we collected it in the first place. We are mortified by what
happened, but confident that these changes to our processes and
structure will significantly improve our internal privacy and
security practices for the benefit of all our users."
The
capture of Wi-Fi data by the Street View vehicles resulted
in multiple investigations around the world including one in
Canada. Google has maintained the entire time that the capture
of the Wi-Fi data was unintentional.
"Can anyone tell me what MobileMe is supposed to do?... So why the f*** doesn't it do that?" -- Steve Jobs
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