Print 92 comment(s) - last by themaster08.. on Oct 16 at 2:28 AM

Apple now owns 10.6 percent of the U.S. PC market

Detractors of Apple's Mac computers often point to the machines' relatively high price of entry and small market share when looking at the overall PC market (Microsoft still dominates thanks to a plethora of Windows-based machines). However, when compared to other PC manufacturers, Apple is doing quite well (at least in the United States).

The latest statistics from IDC show that Apple has now moved into third place for PC shipments in the U.S. Apple's shipments grew a whopping 24 percent for Q3, which gave Apple 10.6 percent of the market. Dell's shipments actually dropped 4.9 percent giving it a 23.1 percent share of the market, while HP's shipments increased 2.7 percent to give it 24.3 percent of the market and first place overall.

Acer and Toshiba took fourth place and fifth place respectively.

Even though HP and Dell each more than double Apple's U.S. market share, Apple has the high-end covered. Apple owns over 91 percent of the $1,000+ PC market which has helped to fuel its record revenue growth.

"Apple's influence on the PC market continues to grow, particularly in the U.S., as the company's iPad has had some negative impact on the mini-notebook market. But, the halo effect of the device also helped propel Mac sales and moved the company into the number three position in the U.S. market," said Bob O'Donnell, IDC's vice president for Clients and Displays.

When it comes to global sales, Apple doesn't even register in the top six. For Q3, the top global players were HP followed by Acer, Dell, Lenovo, ASUS and Toshiba.

"Despite a sluggish start, the quarter ended with a good rally in September which could be a good prelude for what is ahead," said IDC research analyst Jay Chou. "Lower PC component costs, budding excitement around new media-centric form factors and continued business buying should still make for a competitive holiday season.”

The good news on the Apple front comes on the same day that shares of the stock closed above $300 for the first time in the company's history.

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By jithvk on 10/13/2010 7:57:11 PM , Rating: 4
Not surprised that the market share of Dell has gone down. One year back, they had a range of good offerings, and now they have none.

RE: Dell..
By NicodemusMM on 10/13/2010 9:33:10 PM , Rating: 2
I still like some of the Dell offerings, but several of my larger customers are moving away from Dell due to reliability issues. The issues with Opti 270's and 280's left a bad taste in the mouths of many businesses and it looks like some of the new Opti 7xx series are trending the same way. One of my largest customers is doing a physical site survey tonight for burst capacitors, so I expect quite a few mobo replacements in the next few days.

The other things bothering customers is the new parts ordering system and phone-based tech support. The bigger gripe of the two is the phone support. Using that option (versus chat) you have the combined disadvantages of a language barrier and a rift in technical experience. Diagnosing a PC problem effectively with someone over the phone is hard enough when both parties can understand each other...

TL;DR - Dell, wake the hell up! Solid caps FTW! Less PITA parts ordering FTW! Less language barrier FTW!

The pennies you're saving with cheap parts is costing you huge accounts. Also, move the call centers out of Bangalore or be willing to pay for the most English fluent reps.

~ Nicodemus

RE: Dell..
By knutjb on 10/13/2010 10:48:46 PM , Rating: 2
Dell wasn't the only one impacted by those caps just picked on more than the others.

RE: Dell..
By roadhog1974 on 10/13/2010 11:40:39 PM , Rating: 2
perception is 9/10s of the truth

RE: Dell..
By Spivonious on 10/14/2010 10:10:54 AM , Rating: 2
Thankfully we haven't had any cap issues with the Opti 9xx series. They must have finally gotten through the bad batch of motherboards.

RE: Dell..
By aggressor on 10/13/2010 9:48:25 PM , Rating: 2
For me, Dell suffers from just too many options. I know that sounds retarded, but I'm always wondering if I'm getting the best combination or if I should wait for one of their sales or if a particular line is worth the extra cost over another...and on and on and on.

RE: Dell..
By robinthakur on 10/14/2010 7:02:00 AM , Rating: 2
They have...the Streak

RE: Dell..
By lawrance on 10/14/2010 11:10:09 AM , Rating: 2
You mean the crappy device that is too big to be a usable cell phone and too small to be a tablet? Yea... I wouldn't count that as a "good offering" at all.

"Paying an extra $500 for a computer in this environment -- same piece of hardware -- paying $500 more to get a logo on it? I think that's a more challenging proposition for the average person than it used to be." -- Steve Ballmer

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