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Nearly as many smart phone buyers now want an Android phone as want an iPhone.

Android has posted incredible growth since last year.

Google's OS also rivals the iPhone's iOS in satisfaction these days, as well.  (Source: (All graphs in this article are from Changewave))
Android is winning consumers' hearts, has now pulled neck-and-neck with Apple

When the iPhone 4 went on sale people were wildly enthusiastic after hearing about the stunning new display, inclusion of video chat, and a host of other new features at Steve Jobs' keynote introduction of the device.  As the phone launched with a slew of quality issues including antenna and proximity sensor problems and began to face superior hardware Android competitors, that enthusiasm has been waning.

According to a new study by ChangeWave, the number of smart phone buyers  intending to buy an iPhone dropped from 50 percent in June to 38 percent in September.  Meanwhile Google Android surged from 30 percent to 37 percent, pulling roughly into a tie with the Cupertino gadget maker.

The news is a huge victory for Android, which two years ago was virtually unknown, with only 1 percent of smart phone buyers in June 2008 saying they wanted an Android handset.

Google is also doing well in satisfaction.  While Apple's fans have long been unquestioningly loyal, leading to sky-high satisfaction numbers even when the company's products have problems, Google is seeing increasing enthusiasm among its customers as well.  Apple's smart phone OS ranked first with a 74 percent customer satisfaction rate, while Google's Android was close behind with a 65 percent satisfaction rate. 

Both operating systems are far ahead of Palm OS/webOS (32 percent) and RIM OS (31 percent) (commonly found on BlackBerry handsets).  And Windows Mobile showed a rock-bottom 24 percent satisfaction rate, showcasing how desperate the company needs its new Windows Phone 7 OS.

Overall the ChangeWave study shows no real major surprises.  Rather, it's just one more measure that shows that Android is surging towards surpassing Apple (and competitors RIM and Symbian) as the most popular and best-selling smart phone in the world.


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RE: Android vs iOS
By lecanard on 10/4/2010 7:17:28 PM , Rating: 2
All true, but it's not as one-sided as you make it sound. The quantity and quality of apps in the apple app store are worth more than many of the points you made about android combined. Remember why Windows won the computer OS market: developer support. As for look and feel, Android's look is ugly but OK, while the feel is very clunky. Seriously, why does scrolling through icons still feel like it's 10 frames per second on a 1 GHz phone running 2.2? The first iPhone was better than that. And it took ages for the Kindle app to finally show up on android. Games are inferior on android as well. No jaw-dropping Unreal 3 engine demos for Android (yet).

Also, before Android users become as too smug (that's Apple fans' job), remember that the original Android interface looked a lot like old Symbian (i.e. yuck) until Apple showed what a decent phone UI looked like and they made it look more like that. I've been developing on Android since the first SDK, so I've seen how much Android has learned from iPhone OS.

At this point, while I still prefer the iPhone despite hating Apple in principle (insufferable smugness and overpriced computers I'll never buy) and because they messed up e-book pricing, the two platforms are close enough now that it comes down to personal preference and wireless carrier. Neither is obviously superior anymore.


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