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Nearly as many smart phone buyers now want an Android phone as want an iPhone.

Android has posted incredible growth since last year.

Google's OS also rivals the iPhone's iOS in satisfaction these days, as well.  (Source: (All graphs in this article are from Changewave))
Android is winning consumers' hearts, has now pulled neck-and-neck with Apple

When the iPhone 4 went on sale people were wildly enthusiastic after hearing about the stunning new display, inclusion of video chat, and a host of other new features at Steve Jobs' keynote introduction of the device.  As the phone launched with a slew of quality issues including antenna and proximity sensor problems and began to face superior hardware Android competitors, that enthusiasm has been waning.

According to a new study by ChangeWave, the number of smart phone buyers  intending to buy an iPhone dropped from 50 percent in June to 38 percent in September.  Meanwhile Google Android surged from 30 percent to 37 percent, pulling roughly into a tie with the Cupertino gadget maker.

The news is a huge victory for Android, which two years ago was virtually unknown, with only 1 percent of smart phone buyers in June 2008 saying they wanted an Android handset.

Google is also doing well in satisfaction.  While Apple's fans have long been unquestioningly loyal, leading to sky-high satisfaction numbers even when the company's products have problems, Google is seeing increasing enthusiasm among its customers as well.  Apple's smart phone OS ranked first with a 74 percent customer satisfaction rate, while Google's Android was close behind with a 65 percent satisfaction rate. 

Both operating systems are far ahead of Palm OS/webOS (32 percent) and RIM OS (31 percent) (commonly found on BlackBerry handsets).  And Windows Mobile showed a rock-bottom 24 percent satisfaction rate, showcasing how desperate the company needs its new Windows Phone 7 OS.

Overall the ChangeWave study shows no real major surprises.  Rather, it's just one more measure that shows that Android is surging towards surpassing Apple (and competitors RIM and Symbian) as the most popular and best-selling smart phone in the world.


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RE: Shocking News!
By robinthakur on 10/4/2010 4:57:12 AM , Rating: 2
Please stop signing your posts, it makes you look retarded. The iPhone4 sales figures paint it as a massive success, and this product will likely be on the market for close to a year, so your post shows a lack of insight into the way Apple's product cycles work. Yes they dropped the ball at a very bad time in the way they dealt with the issue, but I think the issue is dealt with now and were somewhat blown out of all proportion by media hysteria.

Apple's share of the PC market is actually growing, as an aside, but the number you need to focus on are Apple's relative profits which as a percentage are far higher than Dell's.

Apple operates in a highly profitable niche market even in the phones sector pocketing 39% (I think) of the profits in the entire mobile industry due to being rather more savvy with their business negotiations with carriers than their competitors. Until Android starts to impact on that figure meaningfully, expect little to change in the status quo. Apple are not big volume box shifters by nature, they are high profit low volume, and that strategy is working for now. When it becomes high profit/high volume that's just the icing on the cake for them, though they do not need it to survive.


"I mean, if you wanna break down someone's door, why don't you start with AT&T, for God sakes? They make your amazing phone unusable as a phone!" -- Jon Stewart on Apple and the iPhone














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