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Nearly as many smart phone buyers now want an Android phone as want an iPhone.

Android has posted incredible growth since last year.

Google's OS also rivals the iPhone's iOS in satisfaction these days, as well.  (Source: (All graphs in this article are from Changewave))
Android is winning consumers' hearts, has now pulled neck-and-neck with Apple

When the iPhone 4 went on sale people were wildly enthusiastic after hearing about the stunning new display, inclusion of video chat, and a host of other new features at Steve Jobs' keynote introduction of the device.  As the phone launched with a slew of quality issues including antenna and proximity sensor problems and began to face superior hardware Android competitors, that enthusiasm has been waning.

According to a new study by ChangeWave, the number of smart phone buyers  intending to buy an iPhone dropped from 50 percent in June to 38 percent in September.  Meanwhile Google Android surged from 30 percent to 37 percent, pulling roughly into a tie with the Cupertino gadget maker.

The news is a huge victory for Android, which two years ago was virtually unknown, with only 1 percent of smart phone buyers in June 2008 saying they wanted an Android handset.

Google is also doing well in satisfaction.  While Apple's fans have long been unquestioningly loyal, leading to sky-high satisfaction numbers even when the company's products have problems, Google is seeing increasing enthusiasm among its customers as well.  Apple's smart phone OS ranked first with a 74 percent customer satisfaction rate, while Google's Android was close behind with a 65 percent satisfaction rate. 

Both operating systems are far ahead of Palm OS/webOS (32 percent) and RIM OS (31 percent) (commonly found on BlackBerry handsets).  And Windows Mobile showed a rock-bottom 24 percent satisfaction rate, showcasing how desperate the company needs its new Windows Phone 7 OS.

Overall the ChangeWave study shows no real major surprises.  Rather, it's just one more measure that shows that Android is surging towards surpassing Apple (and competitors RIM and Symbian) as the most popular and best-selling smart phone in the world.


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Android will suffer the same...
By TEAMSWITCHER on 10/3/2010 1:45:05 PM , Rating: 2
The only thing keeping the iPhone down right now is the lack of additional carriers. If Verizon offered an iPhone, I'm sure that Android sales would be much lower. I do not like the Android, all the phones are ugly.

I'm stuck on Verizon until February when my family's contract is up. If the iPhone hasn't come to Verizon by then, we're jumping ship to AT&T.




By JeffDenver on 10/3/2010 3:22:48 PM , Rating: 1
"The only thing keeping the iPhone down right now is the lack of additional carriers."

Um, no. Choice is what is keeping them down. Limitations on carrier are just one more example of how Apple limits choices. Even non-techie people are going to get tired of being told "no" by Apple. It is not just looks; I can do things with my Droid that you simply cannot do on any iPhone. Going to Verizon is not going to be the magic pill that all the iPhone fanbois seem to think it will be. iOS's problems run a lot deeper than AT&T. Their biggest problem is not the hardware and is not AT&T and is not even the OS itself. Their biggest problem is Apple.

Jumping ship to AT&T? Good luck. Everyone I know on AT&T is headed in the other direction, so there should be a lot of room on their ship by the time you get there.


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