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Nearly as many smart phone buyers now want an Android phone as want an iPhone.

Android has posted incredible growth since last year.

Google's OS also rivals the iPhone's iOS in satisfaction these days, as well.  (Source: (All graphs in this article are from Changewave))
Android is winning consumers' hearts, has now pulled neck-and-neck with Apple

When the iPhone 4 went on sale people were wildly enthusiastic after hearing about the stunning new display, inclusion of video chat, and a host of other new features at Steve Jobs' keynote introduction of the device.  As the phone launched with a slew of quality issues including antenna and proximity sensor problems and began to face superior hardware Android competitors, that enthusiasm has been waning.

According to a new study by ChangeWave, the number of smart phone buyers  intending to buy an iPhone dropped from 50 percent in June to 38 percent in September.  Meanwhile Google Android surged from 30 percent to 37 percent, pulling roughly into a tie with the Cupertino gadget maker.

The news is a huge victory for Android, which two years ago was virtually unknown, with only 1 percent of smart phone buyers in June 2008 saying they wanted an Android handset.

Google is also doing well in satisfaction.  While Apple's fans have long been unquestioningly loyal, leading to sky-high satisfaction numbers even when the company's products have problems, Google is seeing increasing enthusiasm among its customers as well.  Apple's smart phone OS ranked first with a 74 percent customer satisfaction rate, while Google's Android was close behind with a 65 percent satisfaction rate. 

Both operating systems are far ahead of Palm OS/webOS (32 percent) and RIM OS (31 percent) (commonly found on BlackBerry handsets).  And Windows Mobile showed a rock-bottom 24 percent satisfaction rate, showcasing how desperate the company needs its new Windows Phone 7 OS.

Overall the ChangeWave study shows no real major surprises.  Rather, it's just one more measure that shows that Android is surging towards surpassing Apple (and competitors RIM and Symbian) as the most popular and best-selling smart phone in the world.


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Got Bias?
By lawrance on 10/1/2010 4:48:20 PM , Rating: 0
It's hard to be respectful of Jason Mick who shows so much bias in his tech report. The iPhone didn't have a "slew" of problems, it had two, or "a couple" - one of which needed a software update, the other is really a non-issue as the majority of people use protective cases.

According to Jason, a 12% drop is "plunging" while a 7% increase is "surging". Apple still has more interest in its ONE phone vs all of the Android phones combined, yet "this news is a huge victory for Android". I'm failing to see the logic.

Calling Apple fans "unquestioningly loyal" and using that as the reason for "sky-high satisfaction numbers" is an insult to Apple and us Apple users. We don't go out and buy every product made by Apple just because it dons their logo. We research and determine that their products suit our needs best. So much so, that we typically pay more than competing less expensive (see 'cheap') products.

I see three huge issues with Android down the road. 1) Oracle is suing Google for copyright infringement for it's use of Java in the Android platform. If Oracle wins, this is either going to cost Google a lot of money, or force them to significantly change Android. 2) Fragmentation. Dozens of Android devices are hitting the market with Android versions 1.6, 2.0, 2.1 & 2.2 versions of their OS. Not only that, handset makers and phone providers are also making custom changes to each of these. Some are breaking certain features and others are putting software that cannot be removed. They have a wide range of capabilities and nobody seems committed to future upgrades. The confusion will overwhelm the market if some standards aren't put in place. 3) Google currently gives away the OS. How long can they keep this up? Especially if Oracle has their way? How can tech support keep up when their are 30+ different custom versions of Android floating around? With Amazon, Verizon, Sprint and many others wanting to build their own App stores, where does this leave Google's Android revenue? Furthermore, Verizon recently released an Android phone with Bing as it's exclusive search engine! Talk about not showing Google any love!

At the end of the day, there will be room for both Apple and Android in the phone market. This article is written from a pissing contest point of view. Not very mature, and highly bias toward Android.




RE: Got Bias?
By cyberserf on 10/2/2010 2:56:59 AM , Rating: 2
my bro has the iphone and an Android g2 phone.
he still prefers the iphone because of the clean interface.
Apple only needs to open up to the other carriers.
I just love how the Iphone competitors are practically copying everything just to compete.


RE: Got Bias?
By W00dmann on 10/2/2010 7:31:07 PM , Rating: 2
This, of course, is Jason's entire purpose. He has a flaming bias against several companies, largest of which appears to be Apple. He admitted as much to me once before when I challenged his obvious prejudice in the comments section. He delights in writing juvenile pap and passing it off as "journalism", clapping his hands and drooling all the while. Poor guy, he truly does not realize just how pathetic he really is... Must be tough to be live his life.


RE: Got Bias?
By Pirks on 10/4/10, Rating: -1
"There's no chance that the iPhone is going to get any significant market share. No chance." -- Microsoft CEO Steve Ballmer














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