Print 88 comment(s) - last by NoSpinHere.. on Oct 10 at 11:04 AM

Nearly as many smart phone buyers now want an Android phone as want an iPhone.

Android has posted incredible growth since last year.

Google's OS also rivals the iPhone's iOS in satisfaction these days, as well.  (Source: (All graphs in this article are from Changewave))
Android is winning consumers' hearts, has now pulled neck-and-neck with Apple

When the iPhone 4 went on sale people were wildly enthusiastic after hearing about the stunning new display, inclusion of video chat, and a host of other new features at Steve Jobs' keynote introduction of the device.  As the phone launched with a slew of quality issues including antenna and proximity sensor problems and began to face superior hardware Android competitors, that enthusiasm has been waning.

According to a new study by ChangeWave, the number of smart phone buyers  intending to buy an iPhone dropped from 50 percent in June to 38 percent in September.  Meanwhile Google Android surged from 30 percent to 37 percent, pulling roughly into a tie with the Cupertino gadget maker.

The news is a huge victory for Android, which two years ago was virtually unknown, with only 1 percent of smart phone buyers in June 2008 saying they wanted an Android handset.

Google is also doing well in satisfaction.  While Apple's fans have long been unquestioningly loyal, leading to sky-high satisfaction numbers even when the company's products have problems, Google is seeing increasing enthusiasm among its customers as well.  Apple's smart phone OS ranked first with a 74 percent customer satisfaction rate, while Google's Android was close behind with a 65 percent satisfaction rate. 

Both operating systems are far ahead of Palm OS/webOS (32 percent) and RIM OS (31 percent) (commonly found on BlackBerry handsets).  And Windows Mobile showed a rock-bottom 24 percent satisfaction rate, showcasing how desperate the company needs its new Windows Phone 7 OS.

Overall the ChangeWave study shows no real major surprises.  Rather, it's just one more measure that shows that Android is surging towards surpassing Apple (and competitors RIM and Symbian) as the most popular and best-selling smart phone in the world.

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RE: Shocking News!
By Tony Swash on 10/1/2010 2:43:49 PM , Rating: -1
But the bigger picture is Apple's tiny share of the personal computer market. Combine this with the iPhone market share shrinking Apple is certainly headed for financial ruin.

Repeat the following until it actually sinks in.

Apple is not interested in market share

Market share no longer guarantees victory, hegemony or even success.

Apple is broadly focused on the high-end, non-licensed, limited market share, high value adde, premium market. And that's where Apple stays focussed, it doesn't drift down market, its doesn't chase volume even when that might mean higher profits.

No one else has succeeded in staying this focussed at the higher end. Not in technology. Not in automobiles. Not in anything. The moment competition rubs up against them, every other CEO of a big publicly traded company reacts. They have they have no choice.

Apple is a different beast, shaped by Steve Jobs to be different, to dance to a different tune. Apple is built on an absolute commitment to design, user experience and margin. Not market share. Not volume. Not even revenues. Android sells another million this month, Apple will not change. Nokia dominates the market in India, Apple will not budge from its focus. Windows Phone 7 turns out to be a great phone, with easy access to games and music and content and business support, Apple will continue on its path. Merrily, merrily...

This is not normal for a large public corporation. This does not seem rational. This is simply not allowed, not possible, for a big publicly traded company with millions of investors and a few institutional investors with millions and millions of shares. It does not happen. It has never happened before.

Chinese visitors in New York are buying up every iPhone they can get their hands on. The middle class well-off in China are lining up to buy an iPhone. The Chinese black market in iPhones sees the iPhone changing hands for four or five times its official price. Does Apple lower the price from $650, say, to $500 (which given Apple's margins is absolutely practical) to increase volume sales? No. That is not the behaviour of a company that works like other companies.

Apple is led by Steve Jobs who is not a rational man. He is a genius designer of technologies that simultaneously destroy entire industries and markets -- music, movies, cable television, smartphones, PCs, Windows, telecom carriers -- while enabling him and his company to stay above the fray.

And Apple, and Steve, are only just getting started. The ten years from 1997 to 2007 were all about putting Apple's house in order and starting, fairly tentatively, to branch out into new markets. Learning. Finding partners. Building and assembling all the components. Hardly anyone noticed what Apple was building, even after the iTunes Music Store took off. Nobody noticed the value chain, the product synergy and how the different stuff that Apple was putting together was making something unique, how the sum of the parts was far greater than the parts.

Then came iPhone and the world noticed and the scramble to catch up began, fittingly Microsoft was one of the last to catch on. Ballmer's public laugh at the launch of the iPhone may come back to haunt him, it will may well come to be seen as the defining moment in the decline and fall of what once had been the world's largest technology business.

Then came iPad and people mostly scoffed - its just a big iPhone (in the same way a swimming pool is a big bathtub). Even after the iPhone people still didn't get what the iPad was going to do until the first three months sales figures came in and then the desperate panic to catch up started. They won't catch up and Apple doesn't care anyway, Apple doesn't think about what the others are doing, Apple thinks about what the next version of iPad will look like.

Then Apple launched the new Apple TV. To a collective yawn. Again people didn't see all the pieces. Especially with Steve's tremendously significant and deliberate slight of hand when he announced but utterly played down the accompanying AirPlay which is probably one of the most significant technologies to come out of Apple in the last decade. He did this because he didn't want to scare people, especially the content owners, with the truth about what was to come.

And still people prattle on about Android's market share.

I bet Steve is laughing

I am

Thanks to Brian Hall for the inspiration

RE: Shocking News!
By AssBall on 10/1/2010 3:53:56 PM , Rating: 5
Wow. I think you left a little bit on there on your chin...

RE: Shocking News!
By amanojaku on 10/1/2010 7:35:54 PM , Rating: 5
As a person who once owned a PowerBook G4 I have this to say to Tony Swash:

Six years ago, they assimilated me into their collective. I had their iDevices implanted throughout my house. I was linked to the AppleTalk. Every trace of Flash erased. I was one of them. So you can imagine, my friend, I have a unique perspective on the Appleites and I know how to fight them. Now if you'll excuse me I have work to do. (Installs an unscreened 3rd party application)

I will not sacrifice the Open Source. We've lost too many bars; too many dropped calls. They invade our offices and we fall back. They assimilate entire coffee shops and we fall back. Not again. The line must be drawn here! This far, no further! And I will make them pay for what they've done. (Makes a perfectly normal phone call)

RE: Shocking News!
By acer905 on 10/1/2010 8:35:10 PM , Rating: 2
... Yup... reference understood... And now i have to go watch... something <.< ... >.>

RE: Shocking News!
By themaster08 on 10/2/2010 2:32:23 AM , Rating: 2
If you can really invest that much time, effort, love and affection to support a company that does nothing more than provide you with consumerable goods and a few shares, it's time to start re-evaluating your life.

I feel sorry for you, sincerely.

RE: Shocking News!
By wushuktl on 10/4/2010 6:47:39 AM , Rating: 1

"It looks like the iPhone 4 might be their Vista, and I'm okay with that." -- Microsoft COO Kevin Turner

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