Print 88 comment(s) - last by NoSpinHere.. on Oct 10 at 11:04 AM

Nearly as many smart phone buyers now want an Android phone as want an iPhone.

Android has posted incredible growth since last year.

Google's OS also rivals the iPhone's iOS in satisfaction these days, as well.  (Source: (All graphs in this article are from Changewave))
Android is winning consumers' hearts, has now pulled neck-and-neck with Apple

When the iPhone 4 went on sale people were wildly enthusiastic after hearing about the stunning new display, inclusion of video chat, and a host of other new features at Steve Jobs' keynote introduction of the device.  As the phone launched with a slew of quality issues including antenna and proximity sensor problems and began to face superior hardware Android competitors, that enthusiasm has been waning.

According to a new study by ChangeWave, the number of smart phone buyers  intending to buy an iPhone dropped from 50 percent in June to 38 percent in September.  Meanwhile Google Android surged from 30 percent to 37 percent, pulling roughly into a tie with the Cupertino gadget maker.

The news is a huge victory for Android, which two years ago was virtually unknown, with only 1 percent of smart phone buyers in June 2008 saying they wanted an Android handset.

Google is also doing well in satisfaction.  While Apple's fans have long been unquestioningly loyal, leading to sky-high satisfaction numbers even when the company's products have problems, Google is seeing increasing enthusiasm among its customers as well.  Apple's smart phone OS ranked first with a 74 percent customer satisfaction rate, while Google's Android was close behind with a 65 percent satisfaction rate. 

Both operating systems are far ahead of Palm OS/webOS (32 percent) and RIM OS (31 percent) (commonly found on BlackBerry handsets).  And Windows Mobile showed a rock-bottom 24 percent satisfaction rate, showcasing how desperate the company needs its new Windows Phone 7 OS.

Overall the ChangeWave study shows no real major surprises.  Rather, it's just one more measure that shows that Android is surging towards surpassing Apple (and competitors RIM and Symbian) as the most popular and best-selling smart phone in the world.

Comments     Threshold

This article is over a month old, voting and posting comments is disabled

RE: Development
By MScrip on 10/1/2010 2:02:15 PM , Rating: 0
Android users are more likely to root their phones, since they tend to be more tech savvy people who would tinker with their phones indefinitely...

Do you have any info backing that up?

Android phones are sitting on the shelf at Verizon... just like the iPhone is sitting on the shelf at AT&T. Android phones are on every other carrier as well.

Anybody can walk into the store and buy an Android phone.

For instance... there are 125,000 people every day who are eligible to get a new phone at Verizon... how many of them do you really think are geeks?

RE: Development
By StarBlue on 10/1/2010 3:01:45 PM , Rating: 5
While Techies are a vocal group, they do not represent the market by a long long ways. The average consumer does not want to tinker with their phone, computer, TV, VCR/DVD/BR, game console, blender, refrigerator, etc. All they want is something that is new and different and more importantly it must simply WORK! My proof, almost all self proclaimed computer geeks out there all claim Linux is the best OS but you have to tweak it constantly. And let's see how much market share Linux has.... Gee looks like it still is less than 1%

RE: Development
By sprockkets on 10/1/2010 9:53:35 PM , Rating: 2
You don't have to tweak Linux constantly. Geeks choose to do that :). It's their way of scratching that itch.

“And I don't know why [Apple is] acting like it’s superior. I don't even get it. What are they trying to say?” -- Bill Gates on the Mac ads

Copyright 2016 DailyTech LLC. - RSS Feed | Advertise | About Us | Ethics | FAQ | Terms, Conditions & Privacy Information | Kristopher Kubicki