backtop


Print 88 comment(s) - last by NoSpinHere.. on Oct 10 at 11:04 AM


Nearly as many smart phone buyers now want an Android phone as want an iPhone.

Android has posted incredible growth since last year.

Google's OS also rivals the iPhone's iOS in satisfaction these days, as well.  (Source: (All graphs in this article are from Changewave))
Android is winning consumers' hearts, has now pulled neck-and-neck with Apple

When the iPhone 4 went on sale people were wildly enthusiastic after hearing about the stunning new display, inclusion of video chat, and a host of other new features at Steve Jobs' keynote introduction of the device.  As the phone launched with a slew of quality issues including antenna and proximity sensor problems and began to face superior hardware Android competitors, that enthusiasm has been waning.

According to a new study by ChangeWave, the number of smart phone buyers  intending to buy an iPhone dropped from 50 percent in June to 38 percent in September.  Meanwhile Google Android surged from 30 percent to 37 percent, pulling roughly into a tie with the Cupertino gadget maker.

The news is a huge victory for Android, which two years ago was virtually unknown, with only 1 percent of smart phone buyers in June 2008 saying they wanted an Android handset.

Google is also doing well in satisfaction.  While Apple's fans have long been unquestioningly loyal, leading to sky-high satisfaction numbers even when the company's products have problems, Google is seeing increasing enthusiasm among its customers as well.  Apple's smart phone OS ranked first with a 74 percent customer satisfaction rate, while Google's Android was close behind with a 65 percent satisfaction rate. 

Both operating systems are far ahead of Palm OS/webOS (32 percent) and RIM OS (31 percent) (commonly found on BlackBerry handsets).  And Windows Mobile showed a rock-bottom 24 percent satisfaction rate, showcasing how desperate the company needs its new Windows Phone 7 OS.

Overall the ChangeWave study shows no real major surprises.  Rather, it's just one more measure that shows that Android is surging towards surpassing Apple (and competitors RIM and Symbian) as the most popular and best-selling smart phone in the world.


Comments     Threshold


This article is over a month old, voting and posting comments is disabled

RE: Development
By Tony Swash on 10/1/2010 12:30:42 PM , Rating: -1
Developers are probably wary of Android because they make less money partly because of this sort of thing ...

http://www.networkworld.com/news/2010/092910-googl...


RE: Development
By Gio6518 on 10/1/2010 12:43:51 PM , Rating: 5
more purely speculative BS that you keep posting

truth:

http://community.nasdaq.com/News/2010-09/app-devel...


RE: Development
By cjohnson2136 on 10/1/2010 1:08:37 PM , Rating: 2
The issue with this is no matter what your dealing with there will always be someone to pirate. And I am talking as a student not as a developer making a living. I like making phone apps in my free time for no money. So really no one has incentive to pirate my apps cause they are free


RE: Development
By invidious on 10/1/10, Rating: 0
RE: Development
By Gio6518 on 10/1/2010 1:24:12 PM , Rating: 2
because his quote was

quote:
Developers are probably wary of Android


in reality, theyre showing great intrest in the Android platform. But if you want to go into piracy, jailbreak an iPhone and get your apps for free, i know many that do this.
So what is really the difference.


RE: Development
By chrish89 on 10/4/2010 4:07:03 PM , Rating: 2
I'm a developer and the thought of programming in Java makes me cry inside...


RE: Development
By NoSpinHere on 10/10/2010 11:04:26 AM , Rating: 2
Why is interest in the IPhone plunging? IPhone customers and customers of other Apple products (I’ll get to the latter later) get a serious dose of greed and arrogance from Apple, but stay on board UNTIL AN ALTERNATIVE ARISES (think Android here). Apple exploits its customers with “force-buy” tactics because it is a pioneer in developing new products and technology, and enjoys success at the onset because it is typically the only game in town. Customers make a big investment with the initial Apple purchase, then get sucked into incremental purchases it shouldn’t have to make to protect the investment. During this time, Apple demonstrates its blatant and unwavering arrogance toward customers. Brand loyalty is key for Apple, and this is where Apple is extremely vulnerable today evidenced by what’s happening now in the smart phone market: Android phones are currently taking major market share from Apple’s IPhone. Case in Point: I recently switched from an IPhone to a T-Mobile Android driven smart phone; the Android OS and customer service was superior to Apple’s. Using direct mail to Android customers, Google advertised through its phone distributors (e.g. T-Mobile) “We don't forget about you”, apparently taking a stab at Apple, and they proved it with me firsthand. When a new version of Android’s OS was unveiled, Google made available an OS update for all existing Android phone users (despite that fact that newer faster phone models containing the upgraded OS were on the market) and did not force customers to buy a new phone; my smart phone is now even faster than before. Conversely with the IPhone, if you want to take advantage of new IOS technology, you are forced to buy a new phone. I mentioned other Apple products earlier. Well, I have been an Itunes / IPod customer since inception of the IPod Mini (say 8 years ago?) but have no loyalty to Apple or its Itunes music service. Just like the IPhone, I await an alternative (and it’s coming). Apple’s motto clearly must be "Money first and to hell with customer service". If you import any non-Itunes purchased song, the track skips (by Itunes' design of course), forcing you to ditch the song and buy it from Itunes. Even a simple task like changing the battery in an IPod is not allowed, forcing customers to buy yet another IPod to protect their investment in songs purchased over the years. Some Itunes updates wipe out your playlists; my song library was developed over years and I can’t tell you the anger I felt. “Back up your playlists” you say? Itunes' antiquated backup feature (by design) forces you to back up to disks instead of an external hard drive or the likes; this takes days to complete and who has that kind of time? Recent industry news stated that Google will soon unveil a new music service to compete with Itunes. I hope to be Google's first customer when it hits the market, and will gladly trash my IPod and delete Itunes from my hard drive. I switched to my Android phone and now truly feel like a “customer”. Apple brand loyalty? It doesn’t exist. It’s a timing thing for millions of Apple customers who wait on the sidelines until a comparable non-Apple product surfaces - then they take flight. Thanks for the technology Apple, but the customer abuse is inexcusable.


RE: Development
By carniver on 10/1/2010 12:45:54 PM , Rating: 3
Pirated software on a rooted Android, how's that different from pirated software on a jailbroken iPhone? You have double standards


RE: Development
By corduroygt on 10/1/2010 1:33:37 PM , Rating: 5
Android users are more likely to root their phones, since they tend to be more tech savvy people who would tinker with their phones indefinitely, compared to iphone users who probably don't use half the features of their phone, besides the all-important feature of looking trendy at a Starbucks.


RE: Development
By MScrip on 10/1/10, Rating: 0
RE: Development
By StarBlue on 10/1/2010 3:01:45 PM , Rating: 5
While Techies are a vocal group, they do not represent the market by a long long ways. The average consumer does not want to tinker with their phone, computer, TV, VCR/DVD/BR, game console, blender, refrigerator, etc. All they want is something that is new and different and more importantly it must simply WORK! My proof, almost all self proclaimed computer geeks out there all claim Linux is the best OS but you have to tweak it constantly. And let's see how much market share Linux has.... Gee looks like it still is less than 1%


RE: Development
By sprockkets on 10/1/2010 9:53:35 PM , Rating: 2
You don't have to tweak Linux constantly. Geeks choose to do that :). It's their way of scratching that itch.


RE: Development
By robinthakur on 10/4/2010 4:39:15 AM , Rating: 2
quote:
compared to iphone users who probably don't use half the features of their phone, besides the all-important feature of looking trendy at a Starbucks.


Wow did you take a class in patronising condescension at College? I diusagree with Tony, as Apple need to do something to alleviate this trend. It doesn't detract from their huge share of income in the mobile industry, but it is giving Google far more power to influence developers to develop for Android over the iPhone and that isnc't good for their future prospects.


RE: Development
By Targon on 10/4/2010 7:29:24 AM , Rating: 2
It is a given that many people have purchased an iPhone, not because they wanted a phone that has more functionality, but because they are the "me too" type of customer. They buy into the HYPE and perceived popularity of the iPhone, so they ran out and bought one. That isn't saying that every iPhone user out there didn't buy it because they prefer the iPhone over other devices, but there are a LOT of people who buy whatever is the most popular or most hyped item out there.

This is why Apple and AT&T encourage people to buy devices right at launch, when the Apple hype machine is at its strongest. If people do not buy the iPhone right at launch, there will be a slow loss of interest since the hype fades after a few weeks of a new iPhone launch.

Android on the other hand has been drawing those who are not as caught up in the hype, but rather, are looking for a new phone/device and pick the one that fits the needs of the buyer. There is a fair amount of Android hype as well, but it tends to be more of a steady demand rather than a rush because a new product just came on the market.

What many people did not see is that there was a fair amount of hype when the Blackberry Torch was launched, from people just as clueless as many of the iPhone crowd. Those who buy based on TV advertisements rather than because they have done some research all fall into the same category of customer, who believe in hype and advertising, rather than looking at the devices out there and picking the best one.

The real issue is the TYPE of consumer who ends up buying each of these devices. The Pet Rock sold well too, all because of advertising. If a ROCK can sell well because of advertising, what does that say about the intelligence of the American consumer? Yes, there are intelligent iPhone owners, but the perception is that there are a LOT of clueless iPhone users who ONLY bought an iPhone because of the hype, and the Apple name. These are the people who get looked down on by the more technical.

Android is breaking away from being the "anti-iPhone" platform and is getting more interest from those who really do just look for a device that does what THEY want, in the way they want it to work. Palm would also fall into this category, but due to no really new devices in over a year just hasn't gotten the hype needed to draw attention to WebOS.


RE: Development
By bfellow on 10/5/2010 3:27:17 PM , Rating: 2
You're holding the coffee wrong!


"Nowadays, security guys break the Mac every single day. Every single day, they come out with a total exploit, your machine can be taken over totally. I dare anybody to do that once a month on the Windows machine." -- Bill Gates














botimage
Copyright 2014 DailyTech LLC. - RSS Feed | Advertise | About Us | Ethics | FAQ | Terms, Conditions & Privacy Information | Kristopher Kubicki