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Nearly as many smart phone buyers now want an Android phone as want an iPhone.

Android has posted incredible growth since last year.

Google's OS also rivals the iPhone's iOS in satisfaction these days, as well.  (Source: (All graphs in this article are from Changewave))
Android is winning consumers' hearts, has now pulled neck-and-neck with Apple

When the iPhone 4 went on sale people were wildly enthusiastic after hearing about the stunning new display, inclusion of video chat, and a host of other new features at Steve Jobs' keynote introduction of the device.  As the phone launched with a slew of quality issues including antenna and proximity sensor problems and began to face superior hardware Android competitors, that enthusiasm has been waning.

According to a new study by ChangeWave, the number of smart phone buyers  intending to buy an iPhone dropped from 50 percent in June to 38 percent in September.  Meanwhile Google Android surged from 30 percent to 37 percent, pulling roughly into a tie with the Cupertino gadget maker.

The news is a huge victory for Android, which two years ago was virtually unknown, with only 1 percent of smart phone buyers in June 2008 saying they wanted an Android handset.

Google is also doing well in satisfaction.  While Apple's fans have long been unquestioningly loyal, leading to sky-high satisfaction numbers even when the company's products have problems, Google is seeing increasing enthusiasm among its customers as well.  Apple's smart phone OS ranked first with a 74 percent customer satisfaction rate, while Google's Android was close behind with a 65 percent satisfaction rate. 

Both operating systems are far ahead of Palm OS/webOS (32 percent) and RIM OS (31 percent) (commonly found on BlackBerry handsets).  And Windows Mobile showed a rock-bottom 24 percent satisfaction rate, showcasing how desperate the company needs its new Windows Phone 7 OS.

Overall the ChangeWave study shows no real major surprises.  Rather, it's just one more measure that shows that Android is surging towards surpassing Apple (and competitors RIM and Symbian) as the most popular and best-selling smart phone in the world.

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It's the network, not the phone
By JoeOnRoute66 on 10/1/2010 12:29:51 PM , Rating: 3
If Apple was available on Verizon, I would certainly contemplate an iPhone. After years of horrible service with the Southwestern Bell facade called AT&T, I have little desire to deal with the company. It will take a lot of improved customer service and additional coverage area (let alone reliability) to get me to switch.

RE: It's the network, not the phone
By cjohnson2136 on 10/1/2010 1:01:53 PM , Rating: 1
I would agree with this. Everyone I know that has an iPhone love it but hate AT&T. I think there are two many things that factor in to these stats that are not addressed. Also would you talk about iPhone vs. Android you are talking about one phone vs Android(which is software) that is on multiple phones. I do not udnerstand how people can so easily compare an iPhone to an Android phone. Plus you do have to take into account the network. If both phones were on the same network then comparing interest could be fairly simply. But since they are not interest could fall not because of a crappy phone but because of a crappy network

RE: It's the network, not the phone
By Gio6518 on 10/1/2010 1:17:16 PM , Rating: 2
Android you are talking about one phone vs Android(which is software) that is on multiple phones.

iPhone is an os iOS, if you look at the parts list, its not like Apple manufactures or even assembles anything. The majority of its components come from Samsung, the only thing Apple does is pick which components get slapped together, then sent to another place for assembly.

By dark matter on 10/1/2010 1:24:09 PM , Rating: 2
I think you hit the nail on the head. It's just one phone. Now other people are making comparable phones then people flock to diversity.

After all, you wouldn't like being in a room where everyone is wearing the same suit as yours, no matter how well tailored.

"So, I think the same thing of the music industry. They can't say that they're losing money, you know what I'm saying. They just probably don't have the same surplus that they had." -- Wu-Tang Clan founder RZA

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