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  (Source: intomobile.com)
Carrier throttles data for users who exceed 5 GB or 10 GB of usage

While AT&T has done away with no-limit data plans in favor of tiered, capped plans (with Verizon expected to follow suit shortly), T-Mobile has continued to offer its customers unlimited* data services on all of its devices, including bandwidth-gulping smartphones.

Except there's a catch. Here it is, buried in fine print in T-Mobile's terms and services:

To provide the best network experience for all of our customers we may temporarily reduce data throughput for a small fraction of customers who use a disproportionate amount of bandwidth. Your data session, plan, or service may be suspended, terminated, or restricted for significant roaming or if you use your service in a way that interferes with our network or ability to provide quality service to other users.

And there is no asterisk next to "unlimited" on any of T-Mobile's merchandising. If you don't read all of the fine print, or a forthcoming sales rep doesn't warn you of the carrier's ability to throttle your data speeds as it sees fit, then you're stuck finding out the hard way, like one Trent Alvarez.

Alvarez has filed a class-action lawsuit in California against the nation's fourth-largest carrier, alleging he was misled by a T-Mobile sales representative to believe that the service plan he was signing up for truly was unlimited, ConsumerAffairs reports. Alvarez purchased two smartphones last year under two-year contract agreements. In May, he received this text message from T-Mobile:

Your data usage in this billing cycle has exceeded 10GB; Data throughput [speed] for the remainder of the cycle may be reduced to 50kbps or less.

Alvarez is alleging that the throttling renders the phones "essentially useless for anything other than making or receiving phone calls and text messages.”

The lawsuit demands an injunction that would prevent T-Mobile from advertising its plans as "unlimited," as well as restitution for the cost the class spent on smartphones.

The suit is similar to one brought against Verizon in 2007 by New York Attorney General Andrew Cuomo, who alleged invisible limits on what was marketed as "unlimited data." Verizon settled that lawsuit for $1 million.



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Actually, T-Mobile's method sounds great to me...
By Wolfpup on 8/12/2010 10:11:34 AM , Rating: 2
So you get 5GB, and then get throttled to a speed that's still pretty good for a phone? Sounds good to me. AT&T you only get 2GB, and then have to spend $10 for each additional GB. Everyone else you get 5GB and then get cut off or have to pay more...just being throttled sounds fantastic.




By deltaend on 8/12/2010 11:21:31 AM , Rating: 2
Actually, I have Sprint and I've never been throttled. My plan includes unlimited everything and I take advantage of that.


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