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Consumer Reports points to reception issues

The body blows just keep coming for Apple and its iPhone 4. The iPhone 4 was unveiled to much fanfare at beginning of June, but once customers started receiving their phones, problems began being reported.

Customers first started complaining about yellowed screens, problems with the proximity sensor, and issues with reception due to the external antenna on the iPhone 4. The latter problem has resulted in a class action lawsuit against both Apple and AT&T.

Earlier this month during lab testing, Consumer Reports stated that "there's no reason, at least yet, to forgo buying an iPhone 4 over its reception concerns."

Today, however, it is reversing its stance after testing more phones in a radio frequency (RF) isolation chamber. Consumer Reports' findings pretty much mirror what everyone has been stating for the past several weeks with regards to the iPhone 4's reception woes. "When your finger or hand touches a spot on the phone's lower left side—an easy thing, especially for lefties—the signal can significantly degrade enough to cause you to lose your connection altogether if you're in an area with a weak signal," said Mike Gikas on the Consumer Reports blog. "Due to this problem, we can't recommend the iPhone 4."

Gikas goes on to state that an unsightly fix for the reception issue is to put a piece of tape over the gap between the Wi-Fi/Bluetooth and cellular radio antennas.

The iPhone 4 was rated highly due to its sharp Retina display, Face Time video chat, and its stellar battery life, but the lingering reception issues mean that the phone won't be getting the recommended rating.

"Apple needs to come up with a permanent—and free—fix for the antenna problem before we can recommend the iPhone 4," Gikas concluded.


Updated 7/12/2010 @ 9:54 pm

Engadget is reporting that Apple is now deleting all references to the Consumer Reports posting from its discussions forums...

 



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RE: Just buy a Microcell.
By Anoxanmore on 7/13/2010 8:47:03 AM , Rating: 2
quote:
Hope that all came out OK - just finished a long hike near Moab in 105 degrees and felling fairly pooped

You mean Jordan, like the middle east? You posted this at 12 am EST. It would be 6 am in Jordan... the temp was around 85. If it was Moab Utah @ 10 PM MST, it was around 75.

Are you lying again Tony? ;)


RE: Just buy a Microcell.
By Tony Swash on 7/13/2010 11:32:26 AM , Rating: 1
quote:
You mean Jordan, like the middle east?


No I mean Moab Utah. My wife and I hiked a few miles up up through Negro Bill Canyon (unfortunate name) to see the the third largest natural bridge in the USA. Much of the hike is is in the sun and it was over a 100 when we started in late afternoon.

The hike is great, it follows a lovely stream most of the way, the canyon walls are spectacular as is the bridge itself. There is even a small ice cold spring at the end.

But boy was it hot. I am from London so walking up hills over rough terrain, at altitude, in 100+ degrees kills me (plus I am 58 so not as strong as I used to be) and you have to pour water down your throat the whole time.

Great hike but once back at the motel it was a case of one quick post on this forum (that's how much I love you guys!), a jug of water followed by a small gin and tonic followed by deep unconsciousness.

Great day.


"This week I got an iPhone. This weekend I got four chargers so I can keep it charged everywhere I go and a land line so I can actually make phone calls." -- Facebook CEO Mark Zuckerberg














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