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Consumer Reports points to reception issues

The body blows just keep coming for Apple and its iPhone 4. The iPhone 4 was unveiled to much fanfare at beginning of June, but once customers started receiving their phones, problems began being reported.

Customers first started complaining about yellowed screens, problems with the proximity sensor, and issues with reception due to the external antenna on the iPhone 4. The latter problem has resulted in a class action lawsuit against both Apple and AT&T.

Earlier this month during lab testing, Consumer Reports stated that "there's no reason, at least yet, to forgo buying an iPhone 4 over its reception concerns."

Today, however, it is reversing its stance after testing more phones in a radio frequency (RF) isolation chamber. Consumer Reports' findings pretty much mirror what everyone has been stating for the past several weeks with regards to the iPhone 4's reception woes. "When your finger or hand touches a spot on the phone's lower left side—an easy thing, especially for lefties—the signal can significantly degrade enough to cause you to lose your connection altogether if you're in an area with a weak signal," said Mike Gikas on the Consumer Reports blog. "Due to this problem, we can't recommend the iPhone 4."

Gikas goes on to state that an unsightly fix for the reception issue is to put a piece of tape over the gap between the Wi-Fi/Bluetooth and cellular radio antennas.

The iPhone 4 was rated highly due to its sharp Retina display, Face Time video chat, and its stellar battery life, but the lingering reception issues mean that the phone won't be getting the recommended rating.

"Apple needs to come up with a permanent—and free—fix for the antenna problem before we can recommend the iPhone 4," Gikas concluded.

Updated 7/12/2010 @ 9:54 pm

Engadget is reporting that Apple is now deleting all references to the Consumer Reports posting from its discussions forums...


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By roadrunner66 on 7/12/2010 9:44:11 PM , Rating: -1
All this discussion about the antenna's design flaw just seems pointless to me.

1- fact. Is there a design problem with the phone?
Yes there is.

2- Does it hamper how you use the phone?
I guess to some people yes.

3- Have I ever seen anybody hold the phone in the way illustrated in order to lose reception?
Unless they think it's their dick no.

4- Do people like commenting on stuff they'll never buy or like?
yes.I guess for the same reason some like to stop and watch the aftermath of a car accident.Mental issues.

All that being said. Am I a apple fan? not really have an iphone 3g. don't have a mac. always liked windows better.
For a person to say that they hate a company or product when they will never buy it or use it is just dumbfounding to me.

If you don't like something why read and comment about it?
For example, I don't like Hip-Hop music so therefore I don't buy it, don't care about news regarding it and don't comment about it.Other than in this said post as to prove a point.

oh forgot one
5-does apple really believe that their product is fine and people should just hold it differently?
Of course not. But admitting to a design flaw would inherently require them to offer the rubber bumpers. If you believe that any company, be it google microsoft or any other would just be your friends and give you anything you're nuts.
There is no good or bad deeds in business. There is only profit.
Most of you as americans should know that very well.

RE: Sigh
By bplewis24 on 7/13/2010 12:05:24 AM , Rating: 2
You've never seen anybody hold the phone with the death grip? Really??? I guess you've never seen any of Apple's promotional and marketing materials, or their CEO holding the phone onstage during their press conference unveiling it, because they held it that exact way a good portion of the time.


RE: Sigh
By afkrotch on 7/13/2010 2:01:09 AM , Rating: 4
If you believe that any company, be it google microsoft or any other would just be your friends and give you anything you're nuts.

Valve gave me Portal for free.

RE: Sigh
By muhahaaha on 7/13/2010 1:22:52 PM , Rating: 2
Valve gave your Portal for free because Portal2 is coming soon, so they are basically prepping your wallet.

RE: Sigh
By Sazar on 7/13/2010 1:05:13 PM , Rating: 2
I don't want the bumper case from Apple.

I bought one, I returned it the next day.

It is the epitomy of everything wrong with Apple. It FORCES you to buy a whole bunch of new items because it is compatible with NONE of my accessories (licensed by the way), that don't wear an Apple logo.

So if Apple gives out Bumper cases, it will force users to spend a ton of money to buy new accessories or use the device outside the case when docking or connecting some speakers/headsets.

They can keep their crappy bumper cases.

"If you look at the last five years, if you look at what major innovations have occurred in computing technology, every single one of them came from AMD. Not a single innovation came from Intel." -- AMD CEO Hector Ruiz in 2007

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