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Consumer Reports points to reception issues

The body blows just keep coming for Apple and its iPhone 4. The iPhone 4 was unveiled to much fanfare at beginning of June, but once customers started receiving their phones, problems began being reported.

Customers first started complaining about yellowed screens, problems with the proximity sensor, and issues with reception due to the external antenna on the iPhone 4. The latter problem has resulted in a class action lawsuit against both Apple and AT&T.

Earlier this month during lab testing, Consumer Reports stated that "there's no reason, at least yet, to forgo buying an iPhone 4 over its reception concerns."

Today, however, it is reversing its stance after testing more phones in a radio frequency (RF) isolation chamber. Consumer Reports' findings pretty much mirror what everyone has been stating for the past several weeks with regards to the iPhone 4's reception woes. "When your finger or hand touches a spot on the phone's lower left side—an easy thing, especially for lefties—the signal can significantly degrade enough to cause you to lose your connection altogether if you're in an area with a weak signal," said Mike Gikas on the Consumer Reports blog. "Due to this problem, we can't recommend the iPhone 4."

Gikas goes on to state that an unsightly fix for the reception issue is to put a piece of tape over the gap between the Wi-Fi/Bluetooth and cellular radio antennas.

The iPhone 4 was rated highly due to its sharp Retina display, Face Time video chat, and its stellar battery life, but the lingering reception issues mean that the phone won't be getting the recommended rating.

"Apple needs to come up with a permanent—and free—fix for the antenna problem before we can recommend the iPhone 4," Gikas concluded.


Updated 7/12/2010 @ 9:54 pm

Engadget is reporting that Apple is now deleting all references to the Consumer Reports posting from its discussions forums...

 



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RE: Not So Fast.
By EasyC on 7/12/2010 2:49:29 PM , Rating: 5
Hate to bust all the fruit-fanboys but the absolute, must-have function of any smart phone is to function effectively as a phone. When you design a phone that fails at this, then blame the consumer, then offer a bogus band-aid fix, you deserve ALL the ridicule you receive. Especially when you walk with the swagger of Steve Jobs.


RE: Not So Fast.
By clovell on 7/12/2010 3:18:49 PM , Rating: 2
You'll get no arguement from me there. Just expect the ridicule to be short-lived.


RE: Not So Fast.
By afkrotch on 7/13/2010 1:52:40 AM , Rating: 2
Not just a regular bogus band-aid fix. A $40 band-aid fix. Not even free.

Nintendo messed up the Wiimote. So, they gave out new wrist straps and a rubber condom for all Wiimotes already out there and every new one coming out. They didn't charge $40 for that.


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