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Consumer Reports points to reception issues

The body blows just keep coming for Apple and its iPhone 4. The iPhone 4 was unveiled to much fanfare at beginning of June, but once customers started receiving their phones, problems began being reported.

Customers first started complaining about yellowed screens, problems with the proximity sensor, and issues with reception due to the external antenna on the iPhone 4. The latter problem has resulted in a class action lawsuit against both Apple and AT&T.

Earlier this month during lab testing, Consumer Reports stated that "there's no reason, at least yet, to forgo buying an iPhone 4 over its reception concerns."

Today, however, it is reversing its stance after testing more phones in a radio frequency (RF) isolation chamber. Consumer Reports' findings pretty much mirror what everyone has been stating for the past several weeks with regards to the iPhone 4's reception woes. "When your finger or hand touches a spot on the phone's lower left side—an easy thing, especially for lefties—the signal can significantly degrade enough to cause you to lose your connection altogether if you're in an area with a weak signal," said Mike Gikas on the Consumer Reports blog. "Due to this problem, we can't recommend the iPhone 4."

Gikas goes on to state that an unsightly fix for the reception issue is to put a piece of tape over the gap between the Wi-Fi/Bluetooth and cellular radio antennas.

The iPhone 4 was rated highly due to its sharp Retina display, Face Time video chat, and its stellar battery life, but the lingering reception issues mean that the phone won't be getting the recommended rating.

"Apple needs to come up with a permanent—and free—fix for the antenna problem before we can recommend the iPhone 4," Gikas concluded.


Updated 7/12/2010 @ 9:54 pm

Engadget is reporting that Apple is now deleting all references to the Consumer Reports posting from its discussions forums...

 



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RE: Just buy a Microcell.
By KillerNoodle on 7/12/2010 2:07:01 PM , Rating: -1
quote:

Hmm, lets see here, what could people be whining about?

Could it be...

1. People have to shell out 200 - 300.00 of their hard earned money _and_ submit to a 2-year AT&T Wireless contract to buy the phone.

2. People have to agree to allow Apple to track them via GPS and other possible means in order to be able to use the app store.

3. Apple insists that people are "holding their expensive phone wrong" rather than try to address the physical problem.

4. Apple is so concerned about profits that people kill themselves working in the factories that make their phones--profits that only cost them 2.00 more per phone to double the wages of those making the phones.

I could go on, should I?

There is PLENTY that people should be whining about here! If you don't see it, you have been had and are already under Jobs control.


Sarcasm aside...

1. People don't have to buy the phone. Thus not sign anything.

2. People don't have to buy the phone. Thus not be tracked so that apple can make more money via targeted ads.

3. Apple designed the phone to their specs, which included proper holding of the phone.

4. The only thing that EVERYONE should be whining about, even if you don't buy the phone, is this because a manufacturer should know what goes into the making of its product (Materials and Human Labor).

:-)


RE: Just buy a Microcell.
By Reclaimer77 on 7/12/2010 6:41:12 PM , Rating: 5
quote:
3. Apple designed the phone to their specs, which included proper holding of the phone.


Since when do designs for cellular phones include "proper phone holding"? Can you find me any documentation or evidence that a proper antenna design in cell phones are dependent upon how they are held for ANYONE else besides Apple for you to get proper reception?

You are being a fanboi. It's embarrassing that you actually posted that.


RE: Just buy a Microcell.
By KillerNoodle on 7/13/10, Rating: -1
"There is a single light of science, and to brighten it anywhere is to brighten it everywhere." -- Isaac Asimov














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