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Consumer Reports points to reception issues

The body blows just keep coming for Apple and its iPhone 4. The iPhone 4 was unveiled to much fanfare at beginning of June, but once customers started receiving their phones, problems began being reported.

Customers first started complaining about yellowed screens, problems with the proximity sensor, and issues with reception due to the external antenna on the iPhone 4. The latter problem has resulted in a class action lawsuit against both Apple and AT&T.

Earlier this month during lab testing, Consumer Reports stated that "there's no reason, at least yet, to forgo buying an iPhone 4 over its reception concerns."

Today, however, it is reversing its stance after testing more phones in a radio frequency (RF) isolation chamber. Consumer Reports' findings pretty much mirror what everyone has been stating for the past several weeks with regards to the iPhone 4's reception woes. "When your finger or hand touches a spot on the phone's lower left side—an easy thing, especially for lefties—the signal can significantly degrade enough to cause you to lose your connection altogether if you're in an area with a weak signal," said Mike Gikas on the Consumer Reports blog. "Due to this problem, we can't recommend the iPhone 4."

Gikas goes on to state that an unsightly fix for the reception issue is to put a piece of tape over the gap between the Wi-Fi/Bluetooth and cellular radio antennas.

The iPhone 4 was rated highly due to its sharp Retina display, Face Time video chat, and its stellar battery life, but the lingering reception issues mean that the phone won't be getting the recommended rating.

"Apple needs to come up with a permanent—and free—fix for the antenna problem before we can recommend the iPhone 4," Gikas concluded.


Updated 7/12/2010 @ 9:54 pm

Engadget is reporting that Apple is now deleting all references to the Consumer Reports posting from its discussions forums...

 



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RE: Just buy a Microcell.
By PAPutzback on 7/12/2010 1:30:07 PM , Rating: 0
It was 50/50 for me. I am sure there are plenty of iBoys out there that would spend whatever it takes to make their phone work.

I will say that almost anybody that pays for a smartphone almost always has the protective case ordered before the phone ships.

People should just end their comment with [/sarcasm] if they want to make sure they are understood.


RE: Just buy a Microcell.
By Motoman on 7/13/2010 1:15:18 PM , Rating: 2
Everyone I know has a smartphone. Including one person with an iPhone.

None of them have a "protective case."


RE: Just buy a Microcell.
By Cypherdude1 on 7/14/2010 10:22:33 PM , Rating: 2
quote:
Updated 7/12/2010 @ 9:54 pm
Engadget is reporting that Apple is now deleting all references to the Consumer Reports posting from its discussions forums...
It's unbelievable that Apple is deleting posts in its discussion forums regarding this problem. However, I understand Apple has done this before. Once Apple, which in the late 70's early 80's had this "hippie" image, supposedly cared about its customers. Now we see this is no longer the case. In fact, in many ways they're worse than other companies. At least other companies don't remove and censor dissent.


"There is a single light of science, and to brighten it anywhere is to brighten it everywhere." -- Isaac Asimov














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