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Consumer Reports points to reception issues

The body blows just keep coming for Apple and its iPhone 4. The iPhone 4 was unveiled to much fanfare at beginning of June, but once customers started receiving their phones, problems began being reported.

Customers first started complaining about yellowed screens, problems with the proximity sensor, and issues with reception due to the external antenna on the iPhone 4. The latter problem has resulted in a class action lawsuit against both Apple and AT&T.

Earlier this month during lab testing, Consumer Reports stated that "there's no reason, at least yet, to forgo buying an iPhone 4 over its reception concerns."

Today, however, it is reversing its stance after testing more phones in a radio frequency (RF) isolation chamber. Consumer Reports' findings pretty much mirror what everyone has been stating for the past several weeks with regards to the iPhone 4's reception woes. "When your finger or hand touches a spot on the phone's lower left side—an easy thing, especially for lefties—the signal can significantly degrade enough to cause you to lose your connection altogether if you're in an area with a weak signal," said Mike Gikas on the Consumer Reports blog. "Due to this problem, we can't recommend the iPhone 4."

Gikas goes on to state that an unsightly fix for the reception issue is to put a piece of tape over the gap between the Wi-Fi/Bluetooth and cellular radio antennas.

The iPhone 4 was rated highly due to its sharp Retina display, Face Time video chat, and its stellar battery life, but the lingering reception issues mean that the phone won't be getting the recommended rating.

"Apple needs to come up with a permanent—and free—fix for the antenna problem before we can recommend the iPhone 4," Gikas concluded.

Updated 7/12/2010 @ 9:54 pm

Engadget is reporting that Apple is now deleting all references to the Consumer Reports posting from its discussions forums...


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Clap, Clap, Clap
By btc909 on 7/12/2010 1:26:48 PM , Rating: 2
Congrats Steve Jobs this is the major tech blunder of 2010.

How about an app that detects when you are holding the phone wrong.

Duct Tape, just cover up those antenna bands & you are good to go!

RE: Clap, Clap, Clap
By vapore0n on 7/12/2010 4:34:25 PM , Rating: 2
Not to defend SJ but, I bet all other companies would like to have a major blunder that sells over 1.5M unit between pre-orders and on release day.

Worst part is he knows this. He knows that if we want his fancy device we will have to succumb to his will.

RE: Clap, Clap, Clap
By afkrotch on 7/13/2010 1:59:20 AM , Rating: 2
I bet he also knows that making these major blunders is just going to lead others elsewhere. Hence, Android doing exceptionally well.

Keep messing with consumers, expect to get bit later.

"You can bet that Sony built a long-term business plan about being successful in Japan and that business plan is crumbling." -- Peter Moore, 24 hours before his Microsoft resignation

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