backtop


Print 111 comment(s) - last by jasonball365.. on Jul 15 at 1:24 PM

Consumer Reports points to reception issues

The body blows just keep coming for Apple and its iPhone 4. The iPhone 4 was unveiled to much fanfare at beginning of June, but once customers started receiving their phones, problems began being reported.

Customers first started complaining about yellowed screens, problems with the proximity sensor, and issues with reception due to the external antenna on the iPhone 4. The latter problem has resulted in a class action lawsuit against both Apple and AT&T.

Earlier this month during lab testing, Consumer Reports stated that "there's no reason, at least yet, to forgo buying an iPhone 4 over its reception concerns."

Today, however, it is reversing its stance after testing more phones in a radio frequency (RF) isolation chamber. Consumer Reports' findings pretty much mirror what everyone has been stating for the past several weeks with regards to the iPhone 4's reception woes. "When your finger or hand touches a spot on the phone's lower left side—an easy thing, especially for lefties—the signal can significantly degrade enough to cause you to lose your connection altogether if you're in an area with a weak signal," said Mike Gikas on the Consumer Reports blog. "Due to this problem, we can't recommend the iPhone 4."

Gikas goes on to state that an unsightly fix for the reception issue is to put a piece of tape over the gap between the Wi-Fi/Bluetooth and cellular radio antennas.

The iPhone 4 was rated highly due to its sharp Retina display, Face Time video chat, and its stellar battery life, but the lingering reception issues mean that the phone won't be getting the recommended rating.

"Apple needs to come up with a permanent—and free—fix for the antenna problem before we can recommend the iPhone 4," Gikas concluded.


Updated 7/12/2010 @ 9:54 pm

Engadget is reporting that Apple is now deleting all references to the Consumer Reports posting from its discussions forums...

 



Comments     Threshold


This article is over a month old, voting and posting comments is disabled

Good old duct tape
By zxern on 7/12/2010 1:19:27 PM , Rating: 5
Is there anything duct tape can't fix?




RE: Good old duct tape
By VahnTitrio on 7/12/2010 1:56:53 PM , Rating: 5
Here's a rule of thumb to determine what the appropriate product to use in a repair job.

If something is moving and it shouldn't be, use duct tape.
If something isn't moving and it should be, use WD-40.

For all other situations, duct tape is a good place to start.


RE: Good old duct tape
By userengel on 7/12/2010 2:28:10 PM , Rating: 2
I've learned the hard way that the the first rule seriously doesn't apply to my car's muffler.


RE: Good old duct tape
By zxern on 7/12/2010 9:15:12 PM , Rating: 5
You just have to use High temp duct tape.


RE: Good old duct tape
By Dennis Travis on 7/13/2010 3:53:57 AM , Rating: 1
Only thing bad about the Duct Tape is it RUINS the Apple look (Form over Function) that Apple people love. At least some clear see through duct tape! :D Grin Can't ruin those Apple looks!


RE: Good old duct tape
By lecanard on 7/14/2010 3:05:26 AM , Rating: 2
Seriously, that is a problem here. The new phone looks sleek and thin, until you are forced to put some ugly pocket-friction-causing bumper or case or duct tape on. That completely destroys much of the appeal of the new phone (thinner, better-looking), especially for owners of the 3gs who were looking forward to a thinner phone. I was about to get an iPhone 4 (fortunately it was sold out long enough for me to hear about the problem or I'd be stuck with one) but since Apple doesn't want to do the right thing and fix the problem (recall + transparent antenna coating) I will keep my money. If I am not a rare exception, then Apple is going to lose money assuming all customers are dumb enough to believe that displaying the bars wrong makes calls drop. Their software "fix" is just trying to make the problem less obvious on the screen. Quit being stupid, Apple. If you won't fix your flagship phone, driving people over to android or win 7 series, don't expect them to come back.


"Well, we didn't have anyone in line that got shot waiting for our system." -- Nintendo of America Vice President Perrin Kaplan














botimage
Copyright 2014 DailyTech LLC. - RSS Feed | Advertise | About Us | Ethics | FAQ | Terms, Conditions & Privacy Information | Kristopher Kubicki