Print 111 comment(s) - last by jasonball365.. on Jul 15 at 1:24 PM

Consumer Reports points to reception issues

The body blows just keep coming for Apple and its iPhone 4. The iPhone 4 was unveiled to much fanfare at beginning of June, but once customers started receiving their phones, problems began being reported.

Customers first started complaining about yellowed screens, problems with the proximity sensor, and issues with reception due to the external antenna on the iPhone 4. The latter problem has resulted in a class action lawsuit against both Apple and AT&T.

Earlier this month during lab testing, Consumer Reports stated that "there's no reason, at least yet, to forgo buying an iPhone 4 over its reception concerns."

Today, however, it is reversing its stance after testing more phones in a radio frequency (RF) isolation chamber. Consumer Reports' findings pretty much mirror what everyone has been stating for the past several weeks with regards to the iPhone 4's reception woes. "When your finger or hand touches a spot on the phone's lower left side—an easy thing, especially for lefties—the signal can significantly degrade enough to cause you to lose your connection altogether if you're in an area with a weak signal," said Mike Gikas on the Consumer Reports blog. "Due to this problem, we can't recommend the iPhone 4."

Gikas goes on to state that an unsightly fix for the reception issue is to put a piece of tape over the gap between the Wi-Fi/Bluetooth and cellular radio antennas.

The iPhone 4 was rated highly due to its sharp Retina display, Face Time video chat, and its stellar battery life, but the lingering reception issues mean that the phone won't be getting the recommended rating.

"Apple needs to come up with a permanent—and free—fix for the antenna problem before we can recommend the iPhone 4," Gikas concluded.

Updated 7/12/2010 @ 9:54 pm

Engadget is reporting that Apple is now deleting all references to the Consumer Reports posting from its discussions forums...


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RE: Just buy a Microcell.
By Motoman on 7/12/2010 12:44:06 PM , Rating: 5
You'll find that a great many people on the internet are utterly incapable of detecting sarcasm, regardless of how drippingly it was applied.

RE: Just buy a Microcell.
By bhieb on 7/12/2010 1:13:53 PM , Rating: 5
That is because sarcasm is primarily a voice phenomenon and does not translate well to text. Detecting it is a learned ability, one that children often struggle with. To detect it takes more than just the content of what is being expressed, tone of voice, life experience, and body movement are crucial. Because these cannot be expressed in written text, it is not always easy to pick up.

God you are soooo dumb! Am I being sarcastic?

RE: Just buy a Microcell.
By bhieb on 7/12/10, Rating: -1
RE: Just buy a Microcell.
By PAPutzback on 7/12/10, Rating: 0
RE: Just buy a Microcell.
By Motoman on 7/13/2010 1:15:18 PM , Rating: 2
Everyone I know has a smartphone. Including one person with an iPhone.

None of them have a "protective case."

RE: Just buy a Microcell.
By Cypherdude1 on 7/14/2010 10:22:33 PM , Rating: 2
Updated 7/12/2010 @ 9:54 pm
Engadget is reporting that Apple is now deleting all references to the Consumer Reports posting from its discussions forums...
It's unbelievable that Apple is deleting posts in its discussion forums regarding this problem. However, I understand Apple has done this before. Once Apple, which in the late 70's early 80's had this "hippie" image, supposedly cared about its customers. Now we see this is no longer the case. In fact, in many ways they're worse than other companies. At least other companies don't remove and censor dissent.

RE: Just buy a Microcell.
By Motoman on 7/12/2010 6:11:50 PM , Rating: 5
In school, people are taught to read. As in, books, primarily. Sarcasm is frequently used in books. And as far as I am aware, no books have had to resort to [/sarcasm] tags to inform the reader that the previous passage was sarcastic.

It comes from the context of the passage. Such that it is obvious to anyone who's not a moron that your last comment there is sarcastic.

That, and the three superfluous "Os" in "so."

RE: Just buy a Microcell.
By zonkie on 7/13/2010 12:21:42 AM , Rating: 2
If it comes with everything you need, they blew it.

RE: Just buy a Microcell.
By bhieb on 7/13/2010 2:07:17 PM , Rating: 3
Ok, then how many people "not getting it" does there need to be in order for it to be the author's inability to convey it vs. your assumption that it is the reader's fault. IMO, in written communications the reader cannot "take something wrong", rather only the author can poorly convey it.

Your assertion that it is somehow the reader's fault is incorrect. If, as you say, "most of the people on the internet don't get it", then I'd suggest that if the majority cannot then the ineptness lies with the author. Most of the author's on the internet cannot accurately convey it. Clearly that was the case here as there was more than one person that did not pick up on it.

Sarcasm is a tricky thing. Stating something (verbally or in writing) that is the opposite of what you mean, is not easy to convey or comprehend. My only contention was that your assertion that it is the reader's fault (or stupidity as you so implied), is not entirely accurate.

RE: Just buy a Microcell.
By tigen on 7/13/2010 2:16:39 PM , Rating: 2
in written communications the reader cannot "take something wrong", rather only the author can poorly convey it

Except in reality people have reading comprehension issues, or else they just make mistakes. Or someone could be slightly stupid. Recognizing sarcasm, or at least the possibility of it, just takes a moment of thought instead of taking something, knee-jerk, on face value.

Although sarcasm seems culture-related too. Also, the related phenomenon of deliberately misleading somebody as a joke. You need to have been bitten by it to recognize it.

RE: Just buy a Microcell.
By MozeeToby on 7/13/2010 4:00:17 PM , Rating: 1
"Without a winking smiley or other blatant display of humour, it is impossible to create a parody of fundamentalism that someone won't mistake for the real thing."

-Nathan Poe

Originally applied to creationism, then expanded to all religious fundamentalism, then to fundamentalism in general. Odd that technology fanboy-ism is now indistinguishable from other forms of fundamentalism.

"If you can find a PS3 anywhere in North America that's been on shelves for more than five minutes, I'll give you 1,200 bucks for it." -- SCEA President Jack Tretton

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