doesn't appear to be giving up any ground on the issues
surrounding reception with itshot-selling
iPhone 4. Many have reported issues with the phone losing bars
(which leads to dropped calls and neutered internet speeds) with
posting on YouTube to voice their frustrations.
Jobs first suggested that users need to adjust the way they hold the
phone to improve reception and Apple later released an official
statement which noted that all phones can suffer from reception
Genius Report has
secured an internal Apple memo which
describes to Apple Store employees how to deal with customers that
come in with problems. In typical Apple fashion, the memo starts off
by praising the iPhone 4, stating, "The iPhone 4’s wireless
performance is the best we have ever shipped. Our testing shows that
iPhone 4’s overall antenna performance is better than iPhone 3GS."
memo goes on to say that, "If you are experiencing this on your
iPhone 4, avoid covering the black strip in the lower-left corner of
the metal band." The problem with that suggestion is that for
many people who hold their phone in their left hand, your palm
naturally rests on black strip that Apple references.
memo also notes that no warranty work will be performed for iPhone
4's that are afflicted with reception problems and echoes earlier
statements that customers should use a case to alleviate the problem.
customers hoping to get a free case out as a result of these
reception problems, Apple has an answer for you:
ARE NOT appeasing customers with free bumpers
– DON’T promise a free bumper to customers.
6/30/2010 @ 8:23 am
is reporting that Apple is now hiring Antenna Engineers for the