Print 57 comment(s) - last by Help Desk.. on Jun 28 at 3:15 AM

  (Source: Business Insider)

Collection of discolored iPhone 4 displays  (Source: Gizmodo)
Look at the stars / Look how they shine for you / And everything you do / Yeah they were all yellow

This isn't the first time we've heard of display issues with a new Apple product launch, but hopefully it will be the last. There are reports from around the web that Apple's latest “magical” device, the iPhone 4, is suffering from yellow spots on its high resolution Retina display.

In some cases, the discoloration is showing up as yellow spots in various places on the iPhone's screen. In other cases, yellow lines are seen running across the screen.

According to Mac Rumors, some customers who have taken the iPhones to Apple's Genius Bar for replacements have been told to hold off until the phone is officially launched tomorrow. Given the supply issues that Apple is currently having with the iPhone 4, getting a timely replacement likely isn't guaranteed.

If you recall, Apple had problems with yellowed displays when the current generation iMac launched earlier this year. After numerous reports flooded the net from concerned customers, Apple finally acknowledged the problem in late February.

Apple's iPhone 4 sells for $199 for the 16GB model and $299 for the 32GB model.  

Updated 6/24/2010 @ 8:00 am

There are now numerous reports that there are also issues with the iPhone 4's cell signal dropping out when you hold the phone in your hand a certain way due to the external antenna. Conveniently, some people are suggesting that using Apple's colorful $30 "bumpers" solve the problem. 

Updated 6/24/2010 @ 8:44 am

Here's another interesting tidbit of information regarding the yellow screens on the iPhone 4 (and possibly explains why some people are seeing the yellowness go away magically after using the phone for a while). An Apple Insider forum poster, austingaijin, stated the following:

Apple is using a bonding agent called Organofunctional Silane Z-6011 to bond the layers of glass. Apparently, Apple (or more likely Foxconn) is shipping these products so quickly that the evaporation process is not complete. However, after one or two days of use, especially with the screen on, will complete the evaporation process and the yellow "blotches" will disappear.

How do I know? I was involved in pitching Z-6011 to Apple.

So if you do have an iPhone 4 and are having problems with yellow spots on the screen, give it a few days and see if it goes away.


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By Daniel8uk on 6/23/2010 6:42:25 PM , Rating: 1
Couldn't these people just send them right back to Apple. In the UK you have so many days in which you're allowed to return an item purchased on-line, no questions asked, as long as it's in the box with all of the original items.

I'd personally do that, I wouldn't let some 'Genius' tell me to wait a day or two before I can complain. These people paid a lot of money, they should get an immediate resolution to their problems.

RE: lol...
By Smartless on 6/23/2010 6:46:08 PM , Rating: 2
Um not to back Apple "genius" but what would you do while your phone is in transit back to Apple? If I recall, iPhones aren't as simple as switching a sim card to reuse your old phone.

All in all, everyone says this phone is so great but I wonder how the Samsung Captivate will do against it. I'm still on the wall here.

RE: lol...
By brightstar on 6/23/2010 7:01:34 PM , Rating: 2
Me too, but I'm leaning toward the Samsung.

RE: lol...
By dagamer34 on 6/23/2010 6:47:04 PM , Rating: 2
Sure you could, but it would take forever to get another unit shipped to you, which is why waiting in line for one to inspect and make sure it's A-OK before walking out of the store is worth waiting a day.

RE: lol...
By marvdmartian on 6/24/2010 9:50:00 AM , Rating: 3
Yes, but these are Apple fanboy drones. They wouldn't, nay, COULDN'T ever consider returning something as magical as an iphone!
They simply wait for their demigod, Steve, to tell them it's okay, then chant under their breath, "It's a feature! IT'S A FEATURE!!"

"We basically took a look at this situation and said, this is bullshit." -- Newegg Chief Legal Officer Lee Cheng's take on patent troll Soverain

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