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AT&T CEO Randall Stephenson is quite pleased with himself. He says his company is greatly improving its call quality.  (Source: AT&T)
Says it has come a long ways in figuring out how to deal with the iPhone strain

Thanks to the success of Apple's iPhone, AT&T's customer base has increased over the past three years. However, the network has also been pushed to the breaking point.  In terms of data speed, AT&T appears to be the fastest network in the U.S., but its voice network has been plagued with reports of dropped calls and poor voice call quality.

However, starting this year AT&T has been beefing up its network, investing an additional $2B USD in infrastructure.  Company Chief Executive Officer Randall Stephenson said in a CNBC television interview which aired Tuesday that those efforts are paying off.

He said his company is close to bringing its mobile voice call quality close to where it wants it.  He states, "We've been going hard at the voice quality issue."

Stephenson did not discuss dropped calls, but AT&T spokespeople have expressed to us previously this year that the company believes dropped call rates are falling.  Those claims are at odds, though with a recent study that claims dropped call rates are actually 
going up.

Its voice network has reportedly had dropped call rates as high as 30 percent in recent years (AT&T's own statements have indicated a much lower rate of < 5 percent of calls dropped, but AT&T has continually been unable to provide us with dropped call rate studies that focused exclusively on urban areas).

AT&T is bracing itself for a massive surge in subscribers with the release of the iPhone 4. Hopefully the investments in its wireless network infrastructure will show some real world benefits once these phones start reaching customers later this month.



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Out of Context Title
By SSDMaster on 6/16/2010 10:33:41 AM , Rating: 2
-_-

Sensationalism +5
Credibility - Down the crapper.




RE: Out of Context Title
By muhahaaha on 6/16/2010 10:43:52 AM , Rating: 4
time for a Luke Wilson advert. That will fix things.


RE: Out of Context Title
By 67STANG on 6/16/2010 12:51:15 PM , Rating: 2
I prefer truth in advertising. Their ads should say: "AT&T covers 97% of all Americans with our mediocre Edge network. We cover 27% of all Americans with 3G coverage."

Of course, you'll never hear them say this, but it would be refreshing for them to not be selling their service "with sawdust in the transmission", so to speak.


RE: Out of Context Title
By Brandon Hill (blog) on 6/16/2010 11:04:43 AM , Rating: 2
AT&T CEO: "We've been going hard at the voice quality issue."

Ummm, OK... Your problem is?????


RE: Out of Context Title
By SSDMaster on 6/16/2010 11:09:34 AM , Rating: 2
lol, if you don't get it then you don't get it.


“We do believe we have a moral responsibility to keep porn off the iPhone.” -- Steve Jobs














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