Print 33 comment(s) - last by theapparition.. on Feb 22 at 10:38 AM

4G phones should land this summer

There are two camps in the upcoming 4G wars in the United States. Right now, the only 4G network that is commercially available comes from Sprint and Clearwire. Other major producers are testing competing 4G networks around the country and hope to start limited rollouts late in 2010.

Sprint and Clearwire backed WiMAX for their 4G technology while all other major providers like AT&T and Verizon are backing LTE for 4G. The only benefit of WiMAX over LTE is that WiMAX was faster to market. Sprint and Clearwire offer WiMAX in a number of large cities around the country and the two companies are rolling out coverage to more cities all the time.

Five new WiMAX markets came online in November 2009 including Chicago, Dallas-Fort Worth, and three North Carolina markets. The big catch so far for the 4G covered areas is that connectivity has been limited to USB modems for computers and no mobile phone supporting 4G have been offered. Sprint has said the devices were coming, but so far, none have materialized.

Forbes reports that Sprint has now announced new 4G compatible handsets will be coming sooner than previously believed. The new handsets are said to be launching in the first half of 2010, which is a few months earlier than previously expected. The handsets will be dual-mode phones capable of operating on the limited availability 4G network and on the Sprint 3G network in other areas.

Sprint is counting on the new 4G phones to help it grow and gain on major rivals like Verizon. Sprint has been hemorrhaging subscribers badly and losing market share to both AT&T and Verizon as customers leave the Sprint network in droves. Sprint CEO Dan Hesse says that 2010 is the year of 4G and Sprint is working with manufactures to embed 4G into a number of devices.

There is no word at this time what company will be making 4G handsets for Sprint.

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RE: I don't get it
By PAPutzback on 2/19/2010 11:59:55 AM , Rating: 2
Because they try to screw you whenenver they can. I am sure they all do but to what extent I don't know.

My Palm Treo Pro would always lock up when using Exchange, I took it to the sprint repair center and they found a tiny little crack in the shell and told me it would be 100 bucks to replace it, knowing damn well it was a software issue. What the hell am I paying and additional 6.95 for insurance for. So I did some research and found out I could change the OS\ROM easier than I can on a PC. So once I upgraded from Windows Mobile 6.1 to 6.5 everything works.

Who's to say they didn't drop the phone and make that little crack, but some jerk behind the window with no sense and I am sure some strick rules says the crack causes exchange to fail.

RE: I don't get it
By Gio6518 on 2/19/2010 12:26:51 PM , Rating: 2
What the hell am I paying and additional 6.95 for insurance for.

please dont get offended im not calling you a liar...

but in my experiences, i had a blackberry that i bricked, all due to fault of my own, it was replaced on the spot with a brand new one...

next time try calling sprint retention @ 877-775-4886

all my experiences have been the absolutely best with sprint, and ive had every major carrier except verizon....

1) best plans at the very best prices
2) exceptional customer service
3) almost never had a dropped call
4) most reliable service 2009

even at my house which is the only place i ever got poor reception (and to be fair all carriers suck by my house)
i called sprint to complain about it the gave me a free sprint Airave with free monthly service

RE: I don't get it
By rudy on 2/19/2010 7:06:04 PM , Rating: 2
The only problem is that you have to call retentions and that should not be, customers should get retentions level service anywhere they call or at the store. That is sprints biggest problem. However I do not know if it is worse with other carriers. I stick with sprint because the everything data plan 1500 never racks up a single other charge. I have a 27% discount each person on the plan averages 34$ per month not bad for a plan which we have never gone over anything on. We all have high end phones touch pros, TP2s or bb.

RE: I don't get it
By Jabroney701020 on 2/19/2010 1:48:15 PM , Rating: 2
I can't say that I agree with you. I've been a Sprint mobile phone customer for years now and I've been having a better and better experience with their customer service as time goes on.

Yeah about 3-4 years ago I would have to fight with customer service reps about discrepancies about text and picture data and such but as time went on their customer service people got nicer and nicer, more formal and more willing to listen and help.

As far as the problems in the first place, the issues have been getting less and less and just recently I've had no issues with them. My wife's phone was stolen and she had a brand new one at our doorstep the very next day, reactivated it immediately and we were very happy.

I really have no reason to leave Sprint other than the fact that they don't have the Pre Plus right now but I am sure that will change soon.

I am very happy with the fact that they recognize their problems and are flexible enough to meet the customer's needs more and more as time goes on, that's what I want in a service.

RE: I don't get it
By nunya on 2/22/2010 12:10:11 AM , Rating: 2
I have to disagree as well. I bought a Treo on eBay about two years ago. After 6 months it stopped working. I called Sprint to see if I had any credit to get a new phone and they walked me through 10 minutes of 'check this....check that....' and then said they'd be sending me a replacement Treo free. That's for a phone I bought used. Can't get much better than that. If it weren't for the fact that Sprint still only offers Edge here I'd still be with them.

"We shipped it on Saturday. Then on Sunday, we rested." -- Steve Jobs on the iPad launch
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