quote: How about this one: Jobs succeds precisely because he doesn't listen to some "customers". He just develops stuff he feels "right" and he polishes it to perfection by investing as much time and money as he feels is necessary to make it "right".
quote: While at the same time MS thinks its "customers" may give it ideas for its next product. Okay, so MS followed its customers, improved things in Zune, WinMo, IE and stuff... and is still losing ground. How come? ;) Aren't they supposed to gain market share quickly past few years? What happened man? Did they just stop listening to their customers? Why
quote: That's worked great for the steaming turds that are Apple TV and iPad