Cupertino hopes second times the charm with its graphical woes
Apple's
fancy new 27-inch iMac has an attractive screen and decently powerful
hardware incorporated into a sleek body. Unfortunately, some
customers' experiences with the computer have not been so “magical”
thanks to a variety of problems including cracked
screens, non-booting machines, yellowed
screens, and graphical issues.
Apple already tried to
address its graphical woes with a firmware
update in December. However, many users in the
company's support forums reported that the update did not fix their
machines' poor graphics performance. Apple has since delayed
shipments of the larger iMacs, perhaps to try to buy time.
Now
Apple has released a second firmware update and is hoping the second
time is the charm when it comes to graphics problems. The new
update is dubbed "27-inch iMac Display Firmware Update 1.0",
not to be confused with the similar-sounding previous updated named
"27-inch
iMac Graphics Firmware Update 1.0". Available here,
the update is only 294 KB, and is available for any Apple operating
system Mac OS X 10.6.2 or later (all the new iMacs ship with Snow
Leopard, so its unlikely you'd find one with something else).
Apple
has apologized for the shipping delays, saying that they were caused
by the model being such a "huge hit". The model was
reportedly the best selling single desktop model of Q4 2009 (though
PCs and PC brands of course outnumbered it overall). The
problems affecting a handful of the new computer's buyers have
apparently done relatively little to harm the model's sales.
"If they're going to pirate somebody, we want it to be us rather than somebody else." -- Microsoft Business Group President Jeff Raikes
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