 (Source: Toyota)
Toyota says some dealers will be open 24-hours a day to make repairs
In late January, Toyota announced that it would be suspending the
sale of the Camry, one of the top selling Toyota vehicles, along with
seven other models. The reason for the suspension was due to an issue
with the throttle pedal that could cause the pedal to stick leading
to vehicles that don’t return to idle when the driver removes his
or her foot from the pedal.
At the time the recall
and sales suspension was announced Toyota stated, "Toyota
has investigated isolated reports of sticking accelerator pedal
mechanisms in certain vehicles without the presence of floor mats.
There is a possibility that certain accelerator pedal mechanisms may,
in rare instances, mechanically stick in a partially depressed
position or return slowly to the idle position."
Toyota
announced today that it has a plan
to fix all vehicles covered by the accelerator pedal recall. The
cause of the sticking pedals has been identified. Toyota reports that
the issue with sticking pedals involves a friction device used in the
pedal design to provide the proper pedal feel by introducing more
resistance and making the pedal steady and stable in use. The
friction device includes a shoe that rubs against an adjoining
surface during normal operation. However, Toyota has determined that
in some instances and environments the materials that the surfaces of
the friction device can wear, and in some instances lead to the pedal
being slow to return to idle or leaving the throttle partially
open.
“Nothing is more important to us than the safety and
reliability of the vehicles our customers drive,” said Jim Lentz,
president and Chief Operating Officer, TMS. “We deeply regret
the concern that our recalls have caused for our customers and we are
doing everything we can – as fast as we can – to make things
right. Stopping production is never an easy decision, but we are 100%
confident it was the right decision. We know what’s causing the
sticking accelerator pedals, and we know what we have to do to fix
it. We also know it is most important to fix this problem in the cars
on the road.”
The solution to the problem according to
Toyota is a precision-cut steel reinforcement bar that will be
installed into the friction assembly reducing the surface tension
between the two surfaces of the device, eliminating excess friction
that can cause the pedal to stick. Toyota says that it has confirmed
the effectiveness of the new reinforced pedal assemblies through
rigorous testing of pedals that were prone to stick before.
Lentz
added, “We are focused on making this recall as simple and
trouble-free as possible, and will work day and night with our
dealers to fix recalled vehicles quickly. We want to demonstrate that
our commitment to safety is as high as ever and that our commitment
to our customers is unwavering.”
Toyota is suspending
production of all affected vehicles for the week starting February 1
and is working with its dealer network to provide additional hours
for consumers to get affected vehicles fixed. Toyota reports that
some of its dealers will be operating 24 hours a day to fix affected
vehicles covered under the recall.
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