Print 66 comment(s) - last by KoolAidMan1.. on Jan 26 at 7:09 PM

Demand, and possibly quality issues, have caused Apple to delay shipments of the bestselling new 27-inch iMac (right) 3 weeks.  (Source: Apple)
Delay puts a damper on the best-selling desktop

The new Apple iMacs, released in October 2009 have been much maligned for quality control issues, including broken screens, failure to boot, graphical glitches, and, most recently, yellowed screens.  However, it's important to note that they've also been a terrific sales success story for Apple, topping desktop sales charts in Q4 2009.  Customers who haven't suffered problems have fallen in love with the improved hardware, seamless aluminum enclosure, and edge-to-edge glass design.

That said, Apple seems to be enduring more struggles with the popular model.  About a week ago, Apple had said that it was shipping iMacs within less than a week from the order time.  Now it says the delay on 27-inch units has been pushed to three weeks according to Apple Insider.  The 27-inch unit features a better GPU (ATI Radeon HD 4850) and offers the 2.8GHz quad-core Intel Core i7 processor as a customization option (these options are not available for the 21-inch unit.

Demand likely is playing a heavy factor.  Apple may also be trying to weed out "lemons" -- iMacs with screen yellowing that are reportedly quite abundant.  Apple in December pushed the delay window for 2 weeks, following reports of graphical issues, chiefly affecting the new 27-inch iMac.  Apple has released a patch to fix this problem, and since has been delivering on a quicker timeframe.

Those problems may actually be playing a role in the delay, in addition to the demand and yellowing issues.  Many users on the Apple's customer support forums [1] [2] say that the graphics patch did not fix their issues.

Apple is constantly trying innovative case designs and packing hardware in tight spaces, but recent issues with the MacBook Pros and iMac series have illustrated that quality issues can bedevil such unproven efforts.  Apple has not officially addressed these recent quality slippages on a whole, but its surely a major concern for the company, which has built a small, but significant market share based largely on a strong brand image.

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RE: Wow
By Calin on 1/22/2010 2:17:26 AM , Rating: 2
What better monitor you have? If it's something better than a 27", 2650 by 1400, S-IPS monitor we'd like to know.
As a side note, the S-IPS are the holy grail of LCD monitors in terms of image quality (viewing angles, especially from below)

RE: Wow
By Smilin on 1/22/2010 2:03:32 PM , Rating: 2
It's an NEC something or other. I don't remember if it's a 27 or a 30...Runs at 2650x1600.

S-IPS isn't all that and a bag of chips. Put down the apple juice. I don't plan on playing my games from the next room over so viewing angle matters not.

Besides the iMac can't even drive that monitor properly with that video card.

RE: Wow
By KoolAidMan1 on 1/22/2010 5:39:24 PM , Rating: 2
You're seriously going to defend TN and *VA displays against IPS.

Your opinion is officially worth nothing, congratulations.

RE: Wow
By ChristopherO on 1/23/2010 6:47:32 PM , Rating: 2
Wait a minute.. Were talking about defending IPS screens with yellow tint, right?

I mean, in all fairness, one could say the TN screens are vastly better given that Apple seems to have a bit of an issue shipping in volume without yellow screens...

RE: Wow
By KoolAidMan1 on 1/24/2010 5:05:37 AM , Rating: 2
This is based on the assumption that all of the 27" iMacs ship with yellow tinted screens. Mine doesn't have it, my friend's doesn't have it, and none of the ones I've seen in offices or retailers that I've seen (Apple Store, Best Buy, my indie retailer) have it.

A small percentage of iMacs have them. Its a good thing this is being taken care of since they are clearly out there, same as Microsoft replacing faulty XBox 360s (I'm on my third, which is par for the course among my friends) but to say that a large percentage of iMacs ship with yellow IPS panels is FUD, plain and simple.

Nice try.

RE: Wow
By KoolAidMan1 on 1/24/2010 5:16:28 AM , Rating: 2
I'll take it further and say that I'd take a yellowed IPS display over a "good" TN any day of the week.

"Good" is in quotes because such a thing doesn't exist. :)

As it stands it isn't an issue for the consumer since you can easily exchange an iMac with a faulty display for one that isn't, so no big deal, lots of FUD about nothing.

RE: Wow
By Smilin on 1/25/2010 2:21:59 PM , Rating: 2
Are you saying there is no such thing as a good display if it's not an overpriced IPS?

They are nice monitors to be sure but the price premium *at this time* is not worth it. It's also especially not worth it if that monitor is PERMANENTLY tied to a video card that is incapable of properly driving in the iMac.

Like I said... Set down the apple juice there KoolAid.

RE: Wow
By KoolAidMan1 on 1/26/2010 2:55:04 AM , Rating: 2
In my opinion, absolutely, good is good and bad is bad. TN panels look like crap, especially in larger sizes due to the problem of narrow viewing angles getting magnified by the extra height. *VA panels are too contrasty and have weird motion artifacts and inverse ghosting problems, not to mention that they have horrible input lag which is a major problem for games. IPS panels have good input lag, no dithering, excellent viewing angles, and the best color and contrast in an LCD. The only thing that would be better is if you were using a high quality plasma display like a Panasonic G or V series or a Kuro (RIP), but that wouldn't make any sense unless you were sitting over 6 feet away since they're all so damn big.

So yes, in my opinion anything less than an IPS LCD is not good. Now, I can justify buying a TN or *VA display if that's all you can afford, budget is always a concern, but that doesn't automatically make that display good.

Its like saying a Ford Focus is a good car because its cheap. No, it isn't good, its simply cheap, just like those TN displays.

And again, the video card in the 27" iMac is more than capable of driving a 30" display that has greater vertical resolution. You are completely 1000% wrong in saying that it can't drive a 27", its crazy to think that.

As for being permanently tied to that computer, its actually a tremendous help in terms of resale value. Two years holding onto a 24" iMac yields only a 40%-50% depreciation in value. I wish I could get as much back when selling my old PCs. A big part of it is the display, which in the case of the 24" iMac is still the same as in the $1000 NEC 2490WUXi. It helps to retain its value, and you sell the old display but you get a new one that's even better.

So long as Apple keeps putting best in class LCDs into their iMacs, they're a good value. It'll change when this stops, but high quality displays has always been a high priority with their desktop displays (now if only someone would make IPS panels for notebooks...)

RE: Wow
By Smilin on 1/26/2010 10:06:15 AM , Rating: 2
And again, the video card in the 27" iMac is more than capable of driving a 30" display that has greater vertical resolution. You are completely 1000% wrong in saying that it can't drive a 27", its crazy to think that.

It's pulling 39fps at 19x12 on a year old game.

It's going to run like sh*t at 2560x1600 and if you stick with 19x12 it's going to look like big greasy sh*t on that monitor.

If you're going to run a 2560 monitor you need a top end video card or a pair. Apple basically put in enough graphics to ensure a beautiful 2D display and at least claim 3D capability.

It's like Paris Hilton designed a computer.

RE: Wow
By KoolAidMan1 on 1/26/2010 7:09:48 PM , Rating: 2
Yeah, and its pulling ~75fps in another year old game, L4D. It'll bench similarly for TF2 or L4D2. It is also likely using a Core 2 processor and not an i7. It won't make a huge difference since games are all GPU limited these days, but the difference is still there.

As it stands, the card is more than enough to drive a desktop with multiple HD video windows running at once. 3D performance, given how gaming is a lower priority on Macs, is gravy as far as I'm concerned. If you want to game then you build an ATX desktop. I did, got an i7 860 with GTX 285 here. I'll bump up the GPU when I eventually get the upcoming NEC 27" to match the iMac next to it.

If you don't game, and the vast majority of users don't do hardcore 3D gaming on a PC, well doesn't, matter, you still can with this display. Check out 4850 benchmarks on Crysis at 2560x1600 and medium settings, it does surprisingly well at 30fps. Not as fast as my machine, but its not a big deal given that you can probably count the number of people with iMacs that will run Crysis on one hand.

Think USAGE. I use the iMac for my main desktop and Final Cut Studio HD. It handles both perfectly, everything is super smooth. To say that the GPU cannot handle the display for its intended use is retarded. Gaming performance is there but its gravy IMHO. Anyone gaming on an iMac is most likely going to play WoW or Sims 3, both of which will run great on that setup.

That said, it'll be awesome once 5000 series ATI GPUs are cool enough to get into all-in-one and notebook enclosures (well, notebooks that don't weigh 12lbs...)

"I mean, if you wanna break down someone's door, why don't you start with AT&T, for God sakes? They make your amazing phone unusable as a phone!" -- Jon Stewart on Apple and the iPhone

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