Print 66 comment(s) - last by KoolAidMan1.. on Jan 26 at 7:09 PM

Demand, and possibly quality issues, have caused Apple to delay shipments of the bestselling new 27-inch iMac (right) 3 weeks.  (Source: Apple)
Delay puts a damper on the best-selling desktop

The new Apple iMacs, released in October 2009 have been much maligned for quality control issues, including broken screens, failure to boot, graphical glitches, and, most recently, yellowed screens.  However, it's important to note that they've also been a terrific sales success story for Apple, topping desktop sales charts in Q4 2009.  Customers who haven't suffered problems have fallen in love with the improved hardware, seamless aluminum enclosure, and edge-to-edge glass design.

That said, Apple seems to be enduring more struggles with the popular model.  About a week ago, Apple had said that it was shipping iMacs within less than a week from the order time.  Now it says the delay on 27-inch units has been pushed to three weeks according to Apple Insider.  The 27-inch unit features a better GPU (ATI Radeon HD 4850) and offers the 2.8GHz quad-core Intel Core i7 processor as a customization option (these options are not available for the 21-inch unit.

Demand likely is playing a heavy factor.  Apple may also be trying to weed out "lemons" -- iMacs with screen yellowing that are reportedly quite abundant.  Apple in December pushed the delay window for 2 weeks, following reports of graphical issues, chiefly affecting the new 27-inch iMac.  Apple has released a patch to fix this problem, and since has been delivering on a quicker timeframe.

Those problems may actually be playing a role in the delay, in addition to the demand and yellowing issues.  Many users on the Apple's customer support forums [1] [2] say that the graphics patch did not fix their issues.

Apple is constantly trying innovative case designs and packing hardware in tight spaces, but recent issues with the MacBook Pros and iMac series have illustrated that quality issues can bedevil such unproven efforts.  Apple has not officially addressed these recent quality slippages on a whole, but its surely a major concern for the company, which has built a small, but significant market share based largely on a strong brand image.

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By iFX on 1/21/2010 1:00:54 PM , Rating: 3
Delay puts a damper on the best-selling desktop

Is this meant to imply Apple's best selling desktop? Surely it has to be.

RE: Hmmm
By Motoman on 1/21/2010 1:14:40 PM , Rating: 3
It doesn't imply anything. It demonstrates a fundamental lack of cognitive thinking by the speaker.

PCs are universally interchangeable - hence, one enormous reason why the world runs on PCs. To make any meaningful statement such as this, you would have to tabulate the sales of ALL the PCs sold from every brand, mom & pop shop, and BYO builder and compare that to the sale of this iMac.

...and then you'd realize that Apple is still irrelevant.

4% marketshare does not a news-worthy company make.

RE: Hmmm
By sapiens74 on 1/21/10, Rating: -1
RE: Hmmm
By mellomonk on 1/22/2010 9:50:21 AM , Rating: 1
4% marketshare isn't news-worthy? Well I guess you had better tell the rest of the world that. Seems that quite a few people including Anand himself like those sexy AL desktops, and their iPhones and the like. Are any of them 'bargains'? Absolutely not. But so what. It is about inspiration.

I've built more PCs then most of the 'kids' on this forum. Built my first in 91'. In the early days it was about saving money. Now it is about getting exactly what I want. My latest in a beautiful Antec Mini p180 is taking shape on the desk next to me. They are usually powerful and great bang for the buck. Great tools that I use every day. But I've owned a few Macs as well. Currently I use a unibody Macbook Pro as my laptop of choice after years of Toshibas then ThinkPads. It was relatively expensive, but worth every penny. It is just a joy to use and frankly is probably the coolest looking piece of tech I have every owned. It comes down to how you feel about your individual purchase. If getting a bargain at walmart makes you feel good, great. If an expensive tailored suit inspires makes you feel good, more power to you. Regardless of what you may believe, most Mac users started on PCs, usually in school or from hand-me-downs. They make the choice to spend the coin for today's Macs, and usually love them, other then the cost.

I've worked hard (on a PC primarily!) and can afford to indulge myself a bit. Traded in a much loved Jetta for a little 'inspiration' from BMW recently. Does that make me stupid or a bad guy? Could I have gotten 'more' for my money? Depends on your definition of 'more'. Maybe money is everything to you and you are inspired by the almighty bargain. But how many Hyundai Accents have you seen on the cover of magazines or in the news lately?

In the meantime the world awaits what inspirational and undoubtably expensive device that poor little low marketshare company will introduce next week. How stupid we all must be......

RE: Hmmm
By steven975 on 1/21/2010 2:30:14 PM , Rating: 2
It might be the best selling SKU.

3 SKUs for Apple desktops versus...heck I have no ideal...for Dell alone? Of course it will be a best seller...from a certain point of view.

RE: Hmmm
By themaster08 on 1/22/2010 1:58:50 AM , Rating: 2
Delay puts a damper on the best-selling doorstop

I think that is what he meant.

"Nowadays, security guys break the Mac every single day. Every single day, they come out with a total exploit, your machine can be taken over totally. I dare anybody to do that once a month on the Windows machine." -- Bill Gates

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