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The latest illness to afflict Apple's iMac line is yellowed monitors. The new line, first released in November has suffered many quality issues of different kinds.  (Source: Gizmodo)
And it was all yellow...

The new iMacs are sleek and sightly.  They're filled with high-end hardware.  And reportedly, many of them are defective.

Apple's quality woes seem to only to be getting worse with the holiday season wrapped up.  First released in October, the iMac quickly began to show signs of trouble, with Apple's support forums overrun with unhappy users who discovered their Mac dream machine arrived with a broken screen or would not boot.

Such woes appeared to only be the beginning.  Gizmodo's Mark Wilson was one of many users who received a yellowed iMac.  He got a replacement, only to find that one was discolored as well.  Then to his dismay, he found Apple refusing to replace his unit again, instead suggesting he get it repaired.

He wrote:

I was informed that the company would not issue me another exchange straight from the factory. I'd, instead, need to get the iMac repaired at an Apple Store, lest I "want to waste the time and have to do this all over again." That's right, she basically admitted that everything coming off the line would be inflicted with the same disease.

Many other users have become frustrated with similar refusals.  Writes a user named Laura:

I want the imac purchasers, who have already paid their money AND spent countless hours being fruitless with their machine set-ups and troubleshooting attempts, to be put on the top of the list for receiving brand new WORKING machines. An added bonus would be for Apple to do this kindly, respectfully, and without any attitude. We should not be out of pocket, taking time off work and energy to lug these heavy ibeasts across town looking for a repair; it's a lemon, Apple — you made it, so please replace it. And please do it kindly, respectfully, and communicate to us the process, so that we can all stay in love with all things Apple.

As for Mr. Wilson's iMac, it is now dead and no longer will boot.  The problems that he and others are experiencing seem especially ironic giving Apple's long track record of bragging about its unparalleled monitors -- with the iMac being no exception.  Apple's website brags of the monitor, "The iMac display is designed to look great from almost any angle. A technology called in-plane switching (IPS) makes this possible. Whether you’re sitting in front of the display or standing off to the side, you’ll get a perfect picture with superb color consistency and no loss of detail."

Early reports indicate that users who do try to get their faulty displays repaired have suffered additional issues.  So it seems that currently the "ultimate display", as Apple calls it, is stuck in an infinite loop of problems, including faulty graphics, broken screens, failures to boot, and most recently, yellowed monitors.



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RE: Well...
By Tim Thorpe on 1/14/2010 1:50:27 PM , Rating: 5
Apple is a trade off. I own a Mac, I enjoy my Mac, I've had issues with my Mac. People who adamantly bend over backwards to make excuses for Apple drive me insane. Am I a Mac Convert, absolutely.

I've had the dreaded cracking issues with my Macbook.

The way that I see it is this...
Proprietary hardware:
This is probably the biggest weakness for Apple. Not having competition in their market give them no incentive to ensure their product is above the rest. Apple completely fails dollar for dollar on the hardware side, you can get a much faster machine with a great deal more storage and ram for about half the cost of Apples hardware, which generally runs about 2 generations behind the current top of the line hardware. The only area where this deviates is when you get to the Mac Pro level. You have a decent upgrade path with the mac pro, but even then the currently available processors for the Mac Pro is out performed by the Core i7. Also when something goes wrong or there is a defective design issue with an Apple hardware product, you're screwed.

That said "generally" the hardware is solid and "well" designed...for the most part...I haven't seen another notebook made out of Aluminum, that doesn't mean they don't exist, I just haven't seen it. They are pretty...

Software
On the flip side the proprietary hardware plays in Apples favor when it comes to software. They only have to program their OS and Applications to run on a very select range of hardware platforms. Previous versions of Windows didn't offer the stability and extensibility that OSX offered (Don't get me started on OS 9, that was a different beast). Apple made the right choice with the Mach microkernel and has a very solid OS (everything I can do in BSD I can do on my Mac natively). Windows 7 offers a very compelling and competitive challenger.

Previous to Win7 I restarted my windows PC daily, every time I reinstalled I had to go on the great driver hunt, any time I wanted to update drivers I had to go on the great driver hunt, I install the wrong piece of software and Windows had the potential to throw a hissy fit. The attack footprint of Windows is HUGE (this doesn't mean that Mac has better security however, my belief is that it is probably worse head to head with Win7.

Price
Self explanatory, For what you get, it costs WAY too much. You're basically paying for the value of the OS when you buy a Mac.

Apple Zelots
They drive you insane, it is a huge turnoff and Apple has fostered and nurtured them. Their arguments are weak, abrasive and most of the time rude. Say something negative about a Mac and prepare for a pounding of intelligible, idiotic rants. Try to have an intellectual discussion with one, I dare you.


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