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iMac owners may finally have a solution to their graphics woes.  (Source: Apple Support Forums)
Apple is working to try to improve the quality of its offerings

While Apple has suffered from a plethora of quality control issues, from cracked iMacs to overheating iPhones, those problems have done little to slow the company's sales momentum.  With the launch of revised iMacs in October, the company has seen brisk sales on the desktops.  In fact, the iMac 27" was the top-selling U.S. desktop in October.

Despite that success, Apple has been inundated with customer complaints.  From the aforementioned cracked monitors (apparently due to poor packaging and/or shipping problems) to flickering screens, the pricey but chic computers came with some major issues, in some cases.  Apple has now moved to remedy the latter problem and shore up its deteriorating quality image.

The company released 683 KB update designed to fix the flickering issues on iMacs with the ATI Radeon HD 4670 and 4850 graphics cards.  The update is entitled "27-inch iMac Graphics Firmware Update 1.0" and is available for machines running OS X version 10.6.2 or later.  You can find it, direct from Apple here.

Apple warns customers not to restart their computers during the update.  Apple says that could result in the computer failing to start.

Customers ordering their iMacs for the holidays were disappointed when shipments were delayed past the holiday season.  Apple claimed this was due to the high demand and refused to address speculation that it was also due to the graphical problems on the machines.  The company's spokesperson stated, "The new iMac has been a huge hit and we are working hard to fulfill orders as quickly as possible.  We apologize for any inconvenience or delay in delivery this may cause our customers."



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RE: Sadly
By KoolAidMan1 on 12/23/2009 12:28:08 AM , Rating: 2
Read their quarterlies for the last year. The bulk of their income comes from the Mac, then the iPhone, then the iPod, in that order. On top of that, Mac sales continue to accelerate and increase YoY. If you believe the media hype then its all about the iPhone. If you pay attention to reality then you see that the Mac is still very important to their business.


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