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iMac owners may finally have a solution to their graphics woes.  (Source: Apple Support Forums)
Apple is working to try to improve the quality of its offerings

While Apple has suffered from a plethora of quality control issues, from cracked iMacs to overheating iPhones, those problems have done little to slow the company's sales momentum.  With the launch of revised iMacs in October, the company has seen brisk sales on the desktops.  In fact, the iMac 27" was the top-selling U.S. desktop in October.

Despite that success, Apple has been inundated with customer complaints.  From the aforementioned cracked monitors (apparently due to poor packaging and/or shipping problems) to flickering screens, the pricey but chic computers came with some major issues, in some cases.  Apple has now moved to remedy the latter problem and shore up its deteriorating quality image.

The company released 683 KB update designed to fix the flickering issues on iMacs with the ATI Radeon HD 4670 and 4850 graphics cards.  The update is entitled "27-inch iMac Graphics Firmware Update 1.0" and is available for machines running OS X version 10.6.2 or later.  You can find it, direct from Apple here.

Apple warns customers not to restart their computers during the update.  Apple says that could result in the computer failing to start.

Customers ordering their iMacs for the holidays were disappointed when shipments were delayed past the holiday season.  Apple claimed this was due to the high demand and refused to address speculation that it was also due to the graphical problems on the machines.  The company's spokesperson stated, "The new iMac has been a huge hit and we are working hard to fulfill orders as quickly as possible.  We apologize for any inconvenience or delay in delivery this may cause our customers."



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RE: Lies, damn lies, and statistics
By Motoman on 12/22/2009 12:33:17 PM , Rating: 2
Exactly. That's one of the dumbest things ever said, anywhere.

There are, what, hundreds or thousands of essentially identical configurations of PCs out there with hardware basically the same as this Mac (from major OEMs, and the mom & pop shops, and don't forget the enthusiast BYO market). So if you want a useful comparison, add all those essentially identical PCs together, and compare that number to this Mac.

Here on DT a while ago an article pointed out a more useful, and accurate, representation of Mac marketshare - web surfing records. Unless you wish to believe that there are millions of Mac owners out there that *don't* surf the internet, the ~4% statistic shown there says everything that needs to be said.

Apple has ~4% of the personal computer market. Period.

It would be really nice if the media would give Apple the amount of coverage that it's marketshare deserves.


RE: Lies, damn lies, and statistics
By omnicronx on 12/22/2009 1:27:39 PM , Rating: 2
quote:
That's one of the dumbest things ever said, anywhere.
Well considering it was written, a thing cannot be dumb, and that 'ever said' would also imply anywhere, I'm not so sure =/

Just yanking your chain ;) I noticed the same thing. Really its not the fact that 'identical PC's are sold, but that even the largest PC retailers have large product lines, not just merely three or four models to choose from. The statement is correct in saying it is the best selling model in the US, but because of the lack of a large Apple product line, it is very misleading.


RE: Lies, damn lies, and statistics
By Motoman on 12/22/2009 1:30:35 PM , Rating: 2
It's not so much due to the tiny Apple product line, but rather that there are so many essentially identical PCs out there that are perfectly interchangeable with each other. "Models" of PCs is really a concept that doesn't make much sense...it's not like there's any particular constraint over what does or doesn't make it into the case.


"Paying an extra $500 for a computer in this environment -- same piece of hardware -- paying $500 more to get a logo on it? I think that's a more challenging proposition for the average person than it used to be." -- Steve Ballmer














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