Despite that success, Apple has been
inundated with customer complaints. From the aforementioned
cracked monitors (apparently due to poor packaging and/or shipping
problems) to flickering
screens, the pricey but chic computers came with some major
issues, in some cases. Apple has now moved to remedy the latter
problem and shore up its deteriorating quality image.
company released 683 KB update designed to fix the flickering issues
on iMacs with the ATI Radeon HD 4670 and 4850 graphics cards.
The update is entitled "27-inch iMac Graphics Firmware Update
1.0" and is available for machines running OS X version 10.6.2
or later. You can find it, direct from Apple here.
warns customers not to restart their computers during the update.
Apple says that could result in the computer failing to
Customers ordering their iMacs for the holidays were
disappointed when shipments were delayed past the holiday season.
Apple claimed this was due to the high demand and refused to address
speculation that it was also due to the graphical problems on the
machines. The company's spokesperson stated,
"The new iMac has been a huge hit and we are working hard to
fulfill orders as quickly as possible. We apologize for any
inconvenience or delay in delivery this may cause our customers."