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iMac owners may finally have a solution to their graphics woes.  (Source: Apple Support Forums)
Apple is working to try to improve the quality of its offerings

While Apple has suffered from a plethora of quality control issues, from cracked iMacs to overheating iPhones, those problems have done little to slow the company's sales momentum.  With the launch of revised iMacs in October, the company has seen brisk sales on the desktops.  In fact, the iMac 27" was the top-selling U.S. desktop in October.

Despite that success, Apple has been inundated with customer complaints.  From the aforementioned cracked monitors (apparently due to poor packaging and/or shipping problems) to flickering screens, the pricey but chic computers came with some major issues, in some cases.  Apple has now moved to remedy the latter problem and shore up its deteriorating quality image.

The company released 683 KB update designed to fix the flickering issues on iMacs with the ATI Radeon HD 4670 and 4850 graphics cards.  The update is entitled "27-inch iMac Graphics Firmware Update 1.0" and is available for machines running OS X version 10.6.2 or later.  You can find it, direct from Apple here.

Apple warns customers not to restart their computers during the update.  Apple says that could result in the computer failing to start.

Customers ordering their iMacs for the holidays were disappointed when shipments were delayed past the holiday season.  Apple claimed this was due to the high demand and refused to address speculation that it was also due to the graphical problems on the machines.  The company's spokesperson stated, "The new iMac has been a huge hit and we are working hard to fulfill orders as quickly as possible.  We apologize for any inconvenience or delay in delivery this may cause our customers."



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Just works...
By Marlonsm on 12/22/2009 11:16:01 AM , Rating: 5
...all it needs are some patches.




RE: Just works...
By mydogfarted on 12/22/09, Rating: -1
RE: Just works...
By Motoman on 12/22/2009 12:56:22 PM , Rating: 3
...if you're referring to the Explorers rolling over and whatnot, that was Ford's fault.

Firestone (I think they were Firestone tires) had specified a certain PSI for their tires, as any tire has a specified PSI for proper operation. Ford, however, had handling problems that they thought they could adjust for by specifying a low inflation pressure for the tires.

Which, once you learn the physics involved, creates lots of problems on the tires themselves, since they don't have the needed pressure to properly keep the shape they need to keep and to carry the load they are carrying. Which means the tires fail.

Blaming Firestone was an act of idiots. It was Ford's fault, pure and simple.


RE: Just works...
By nafhan on 12/22/2009 12:57:32 PM , Rating: 2
quote:
Kind of like blaming Ford for shi**y tires blowing out.
Were you meaning to be ironic?
http://en.wikipedia.org/wiki/Firestone_and_Ford_ti...


RE: Just works...
By Motoman on 12/22/2009 1:04:42 PM , Rating: 2
...that's it. What I was referring to in the previous post.


RE: Just works...
By omnicronx on 12/22/2009 1:02:56 PM , Rating: 1
Apple sells hardware, of course its their fault. Just because its a firmware update does not mean it is Apple or Nvidias fault. Or did you forget they sell the same products for PC and I have yet to hear of any issue. Its most likely something to do with the way they interface with EFI. AMD and Nvidia provide the hardware, Apple does the rest. The great thing about controlling your hardware is that issues like these shouldnt happen. You control everything, so there is zero excuse here.
quote:
Kind of like blaming Ford for shitty tires blowing out.
I actually laughed when I read this, you are my number one candidate for analogy of the year. I know 5 year old's may not remember (just assuming from your childish name), but Ford recalled around 15 million tires for exactly what your stupid analogy mentions not too long ago. They took full responsibility and replaced all the affected tires. While the initial problem was obviously Firestones fault, it should have never made it into production, or at least the final testing phase. http://www.icarumba.com/cobrands/contentmodules/re...


RE: Just works...
By Motoman on 12/22/2009 1:06:08 PM , Rating: 2
quote:
While the initial problem was obviously Firestones fault, it should have never made it into production, or at least the final testing phase.


No, it categorically wasn't Firestone's fault. Ford demanding running the tires well below the specified PSI to try to keep their Explorers from rolling.


RE: Just works...
By omnicronx on 12/22/2009 1:17:06 PM , Rating: 2
Ya I forgot about that heh, I should remember that too, considering a bunch of those explorers came from the plant I live beside ;)


RE: Just works...
By wolrah on 12/22/2009 3:37:30 PM , Rating: 3
quote:
Ford demanding running the tires well below the specified PSI to try to keep their Explorers from rolling.


I know the Wiki article says that, but it doesn't make a damn bit of sense. Lowering the tire pressure will make the tires react in a sloppier manner, causing the vehicle to behave MORE unpredictably under hard maneuvering and thus more likely to roll.

Anyways, Car and Driver fairly conclusively proved that regardless of the cause of tread separations, the cause of the actual rollovers was 100% the driver being an idiot. In their tests they dumped all the air from a tire while doing 70 MPH without a hand on the wheel and the vehicle tracked perfectly straight. Dumb drivers who don't understand the basic physics of driving a tall vehicle would panic, jerk the wheel, and then the inevitable would happen.

Any vehicle capable enough to deserve the title of "truck" or "SUV" by definition has to have ground clearance. Unless you want H1 Hummer width, this also means it will be unstable compared to a passenger car. It's inherent to the type of vehicle and not anyone's fault but the tool who purchased one without knowing what they were getting behind the wheel of.

Ford's low pressure spec probably did have a lot if not all to do with the separations, but the rollovers themselves I place entirely on the heads of the drivers. This entire issue is just like the Consumer Reports thing with the Suzuki Samurai. "Tall, narrow vehicle less stable than short, wide vehicle in emergency maneuvers. News at 11." Who'd have thunk, I mean it's not like anyone who paid the slightest bit of attention in high school physics couldn't have figured this out. If you care about on-road handling, stop looking at vehicles built to go off road.


RE: Just works...
By Motoman on 12/22/2009 3:50:44 PM , Rating: 3
quote:
I know the Wiki article says that, but it doesn't make a damn bit of sense. Lowering the tire pressure will make the tires react in a sloppier manner, causing the vehicle to behave MORE unpredictably under hard maneuvering and thus more likely to roll.


...that's probably perfectly accurate. I'm not sure what Ford was thinking - maybe that lowering the cg of the vehicle another inch would take care of any undue propensity to roll.

All in all, it was a parade of stupidity on Ford's part. But the way they managed to get Firestone to take the blame for their stupidity...pure marketing genius. Apple would be proud.


RE: Just works...
By MrFord on 12/22/2009 3:54:07 PM , Rating: 2
quote:
Ford's low pressure spec probably did have a lot if not all to do with the separations, but the rollovers themselves I place entirely on the heads of the drivers. This entire issue is just like the Consumer Reports thing with the Suzuki Samurai. "Tall, narrow vehicle less stable than short, wide vehicle in emergency maneuvers. News at 11." Who'd have thunk, I mean it's not like anyone who paid the slightest bit of attention in high school physics couldn't have figured this out. If you care about on-road handling, stop looking at vehicles built to go off road.


Also, the fact that buyers of so-called SUVs shifted from off-road drivers to soccer moms and the guy commuting to work each day "because they need all the space and safety they couldn't get from a regular car that still seats 5 people" and "because 4WD let me go so much faster in rain and snow because physic laws don't apply to SUV" put people who could barely keep a Taurus on the road at the wheel of a 4-doors Ranger.

Each time someone tells me how much safer during the winter a SUV is, I remind them to check what type of vehicle they'll see upside down in the middle of the road next time a snow storm hits: SUV.


RE: Just works...
By redbone75 on 12/23/2009 10:22:59 AM , Rating: 1
It would be nVidia's fault if it were a discrete solution that the end user could purchase and install themselves. Doesn't Apple have very strict control over the hardware they sell? Do they not work very closely with vendors to ensure the products they sell "just work?" If I purchased a Dell and the same thing happened do I blame Dell for their lack of testing or do I blame the individual component makers? This is obviously an issue that thorough testing should have caught before the product was released to the public. That it wasn't either means Apple didn't have a large enough sample size for testing or they knew about the issue already and didn't think it would affect a significant number of users thus needing to be addressed.

Stop making excuses for Apple. They are a personal computer and electronics vendor just like Sony, HP, Toshiba, Dell, etc. When they release inferior products they need to be held accountable and be forced to address the issue. Otherwise, they'll just pretend that there is no issue and get fat off your money while you just accept it.


"Well, we didn't have anyone in line that got shot waiting for our system." -- Nintendo of America Vice President Perrin Kaplan














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