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$4,000 laser mouse
Simply a coincidence, or payback from scorned employees?

Maybe it's a coincidence, but Dell's recent round of layoffs seems to have sparked a flurry of price mistakes on Dell.com. According to the Wall Street Journal, Dell has plans to lay off 16 percent of its 4,500 strong workforce in Malaysia -- that means that 700 people will be out of a job by the end of June 2010.

Interestingly enough, around the same time the layoffs were announced, numerous price mistakes started hitting Dell's website. Deals site Slickdeals was the first to notice the steady stream of price mistakes with one of the more popular finds being a 3.2GHz dual-core Xeon 5060 processor for a mere $10.99. Other popular pricing errors included a Xeon E3110 (3GHz) for $16.99, a Xeon E5450 (3GHz) for $39.99, and a Xeon L5430 (2.66GHz) for $12.99.

While extremely low-priced processors were being snapped up by people looking to make a quick flip on eBay -- in the slim chance that the orders actually go through -- there are other price mistakes that aren't such hot deals. A 120GB 7200 RPM SATA hard drive for a Dell Studio 1735 is listed at a whopping $21,000 while a laser mouse is going for a cool $4,000. Another humorous addition is an Inspiron AC adapter for $710.

Dell may be laying off 700 employees, but it seems as though its remaining employees will be working overtime to flag the thousands of orders that have likely been processed for the ultra-cheap Xeons.

Now we can't be sure that the two events are related, but something smells fishy for sure at Dell today.



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RE: Dell service quality is
By Enigmatic on 12/18/2009 11:49:40 PM , Rating: 3
One bad experience = DON'T BUY DELL

Systematic reviews on customer service are what counts, but I can't seem to find one unfortunately. For example: I've shopped at Newegg a bunch of times and have had only positive experiences with UPS. But search UPS sucks, UPS horror stories, Purolator > UPS, etc. into Google and obviously a million people will say otherwise.

Anecdote is pointless, I am astonished that more people don't seem to consider this.


"Let's face it, we're not changing the world. We're building a product that helps people buy more crap - and watch porn." -- Seagate CEO Bill Watkins











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