backtop


Print 39 comment(s) - last by etrading59.. on Dec 7 at 8:40 AM


Dell has issued a fix for overheating and underclocking issues on its Latitude line of notebooks.  (Source: Notebook Check)
Patches appear to solve many of the affected machines' crippling problems

Overheating problems in mobile electronics are hardly new territory, but they're always unpleasant to say the least.  Thus when news broke earlier this week that some users' Dell Latitude E6400 and E6500 (as well as select XPS notebooks) were overheating and underclocking, many were frustrated.

While Dell's initial tactics involved banning at least one vocal member of the support forum who was detailing the problem, the company also was hard at work on patches to try to fix it.  The fruits of that endeavor have now been realized, with Dell pushing out a plethora of patches according to users.

The patched BIOS seem to prevent the machines from experiencing their heating issues and from underclocking the CPU down to as low as 100 MHz.  They also remedy unpleasant noises coming from the Seagate hard drives installed in some units.  The hard drive issue appears to be a similar problem to the one MacBook Pro owners were complaining about earlier in the year.

While the Latitude series got some TLC, the Studio XPS 1645's issues still remain unsolved.  Dell is shipping users new AC power adapters if they call and complain.  It now appears the Alienware m15x may be having problems as well.

For now Dell has fixed the overheating problems for most, but some are still left to deal with the issues.



Comments     Threshold


This article is over a month old, voting and posting comments is disabled

RE: Dell is the new Compaq
By Ramos22 on 12/4/2009 4:53:14 AM , Rating: 2
LOL Dell was probably the first computer sales company to offer you the ability to specify the hardware in your pc..
so why would dell eliminate choice when it was what got them to be a leader in their market?

easy, they were coerced, bribed, paid off whatever by intel..
Oh and coincidence they started supplying amd based systems only when their business started going downhill which was like in 06 i believe


RE: Dell is the new Compaq
By jonmcc33 on 12/4/2009 9:23:07 AM , Rating: 2
quote:
easy, they were coerced, bribed, paid off whatever by intel..


Posslbe, but it is also true at the time that AMD didn't have any really reliable chipsets compared to Intel. They went through a flux of VIA, SiS and nVIDIA's initial offerings during the time that Dell's sales took off. Intel made the CPUs and chipsets so it was an all-in-one bargain for Dell.

They made their business around it so I don't see it as a poor decision.


RE: Dell is the new Compaq
By Ramos22 on 12/4/2009 1:00:07 PM , Rating: 2
bs, it would have been extremely easy for dell to have a few amd based systems just to test the demand for them and evaluate whether it was worth providing these systems.


"There is a single light of science, and to brighten it anywhere is to brighten it everywhere." -- Isaac Asimov














botimage
Copyright 2014 DailyTech LLC. - RSS Feed | Advertise | About Us | Ethics | FAQ | Terms, Conditions & Privacy Information | Kristopher Kubicki