initial tactics involved banning at least one vocal member of the
support forum who was detailing the problem, the company also was
hard at work on patches to try to fix it. The fruits of that
endeavor have now been realized, with Dell pushing out a plethora of
The patched BIOS seem to prevent the machines
from experiencing their heating issues and from underclocking the CPU
down to as low as 100 MHz. They also remedy unpleasant noises
coming from the Seagate hard drives installed in some units.
The hard drive issue appears to be a similar problem to the one
MacBook Pro owners were complaining
about earlier in the year.
While the Latitude series got
some TLC, the Studio XPS 1645's issues still remain unsolved.
Dell is shipping users new AC power adapters if they call and
complain. It now appears the Alienware m15x may be having
problems as well.
For now Dell has fixed the overheating
problems for most, but some are still left to deal with the issues.