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Dell has issued a fix for overheating and underclocking issues on its Latitude line of notebooks.  (Source: Notebook Check)
Patches appear to solve many of the affected machines' crippling problems

Overheating problems in mobile electronics are hardly new territory, but they're always unpleasant to say the least.  Thus when news broke earlier this week that some users' Dell Latitude E6400 and E6500 (as well as select XPS notebooks) were overheating and underclocking, many were frustrated.

While Dell's initial tactics involved banning at least one vocal member of the support forum who was detailing the problem, the company also was hard at work on patches to try to fix it.  The fruits of that endeavor have now been realized, with Dell pushing out a plethora of patches according to users.

The patched BIOS seem to prevent the machines from experiencing their heating issues and from underclocking the CPU down to as low as 100 MHz.  They also remedy unpleasant noises coming from the Seagate hard drives installed in some units.  The hard drive issue appears to be a similar problem to the one MacBook Pro owners were complaining about earlier in the year.

While the Latitude series got some TLC, the Studio XPS 1645's issues still remain unsolved.  Dell is shipping users new AC power adapters if they call and complain.  It now appears the Alienware m15x may be having problems as well.

For now Dell has fixed the overheating problems for most, but some are still left to deal with the issues.



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RE: Dell is the new Compaq
By chizow on 12/3/2009 12:11:55 PM , Rating: 3
Dell isn't alone, Apple had similar heat problems with their Macbooks as well. Don't see these issues being easily solved as consumers have come to demand aesthetics, size and performance without compromise. Not sure why this is a surprise to anyone though, this is what happens when you try to fit components with some 60-70% of the TDP of your typical performance desktop in a form factor no thicker than a pack of gum. The difference is those desktops have cavernous full ATX tower chassis with multiple towering heatsinks and fans to dissipate heat.


RE: Dell is the new Compaq
By Lerianis on 12/5/2009 10:51:39 AM , Rating: 2
Ah, but if they were just honest with the consumers and said "Okay, you can have one or two of these things, but not all three!", there wouldn't have been any problem.

Apple should have just been honest with people and said "We are going to have to put a less powerful chip in these computers if you want the extreme battery life and low-heat!"

They didn't do that.... instead, they tried to fool their customers into thinking that they could have an extremely powerful chip and the other two things, and are finding out differently.


"What would I do? I'd shut it down and give the money back to the shareholders." -- Michael Dell, after being asked what to do with Apple Computer in 1997














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