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Dell has issued a fix for overheating and underclocking issues on its Latitude line of notebooks.  (Source: Notebook Check)
Patches appear to solve many of the affected machines' crippling problems

Overheating problems in mobile electronics are hardly new territory, but they're always unpleasant to say the least.  Thus when news broke earlier this week that some users' Dell Latitude E6400 and E6500 (as well as select XPS notebooks) were overheating and underclocking, many were frustrated.

While Dell's initial tactics involved banning at least one vocal member of the support forum who was detailing the problem, the company also was hard at work on patches to try to fix it.  The fruits of that endeavor have now been realized, with Dell pushing out a plethora of patches according to users.

The patched BIOS seem to prevent the machines from experiencing their heating issues and from underclocking the CPU down to as low as 100 MHz.  They also remedy unpleasant noises coming from the Seagate hard drives installed in some units.  The hard drive issue appears to be a similar problem to the one MacBook Pro owners were complaining about earlier in the year.

While the Latitude series got some TLC, the Studio XPS 1645's issues still remain unsolved.  Dell is shipping users new AC power adapters if they call and complain.  It now appears the Alienware m15x may be having problems as well.

For now Dell has fixed the overheating problems for most, but some are still left to deal with the issues.



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RE: Dell is the new Compaq
By arazok on 12/3/2009 10:31:28 AM , Rating: 5
Put another way. When companies are growing, profits keep rising, and shareholders are happy.

Eventually, you get so large, that there is no more room to grow. The market is saturated, and you are fighting with other companies to steal an extra 1-2% of the market share.

At this point, growth and profits become stagnant. Shareholders get cranky. The only way to increase profits is to cut costs. You can become more efficient, but Dell is legendary in its efficiency -- Not much room there. So, you decrease the quality of your product. A smaller fan here, a cheaper plastic there, and you can squeeze a few extra bucks out of each unit. After a few cycles of this, your product is now crap, customers begin to realize it, and they abandon you. This is where Dell is now. I stopped buying their machines about 3 years ago. They are pure junk. This company will continue to decline until they improve quality, and rebuild their reputation with consumers.


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