Some Top-of-the-Line i7 iMacs are Shipping Dead or With Broken Screens
November 24, 2009 12:45 PM
comment(s) - last by
Some of the new iMacs Apple shipped won't boot, while others have cracked screens.
"It Just Works" -- Apple, Inc.
Apple has certainly had its share of quality issues on its high-end OS-X-sporting notebooks and PCs. From
hard drive (SATA) issues
, Apple has been unable to remedy many of these issues despite repeated firmware updates and in some cases has left those affected to deal with the mess on their own. To add a bit of irony to such problems, Apple is infamous for its slogan "it just works", which it has used to poke fun at its "buggy" PC competitors.
Now those ordering the company's new iMacs are experiencing a wealth of new problems. Customers ordering the Intel Core i7
-powered machines are finding their Macintosh dream machines coming with a unsightly cracked screens [Source:
Apple Support Forums
]. Others are finding that their new unit simply won't boot. Among those with the latter problem are editors at
received a non-booting unit
for their review.
The bottom-left corner is almost unanimously the site of the screen cracking, so Apple may have a quality control issue with its shipping packaging, some have speculated. On Apple's support forums, a user "scopro" describes, "There's no apparent damage to the styrofoam or box so it looks like that's a weak spot in the screen and how they are being packed in the boxes. Hopefully Apple will improve their packaging for these larger iMacs as it may take until Dec. 7 for my replacement to arrive."
As the comment implied, Apple is shipping replacement units and hopefully most of these will arrive by Christmas -- considering that many are likely gifts. Unfortunately for those looking to get an i7 iMac, they have to take their chances and order online, as the 2.8GHz Intel Core i7 860 processor is offered as a $200 built-to-order option (total price is $2199) on the new 27" iMac, and thus is not available at Apple stores. A 2.66 GHz Core i5 750 27" iMac is also available online for $1999.
-- if they're not non-booting or otherwise marred -- pack some nice improvements. The most significant improvement is obviously the new Intel Core i7 processor, which sports 8 MB of L3 cache and an improved design. The new iMac also ships with a wireless keyboard and the new Magic Mouse. It can support up to 16 GB of memory. The new machines come with a large and attractive (if not cracked) 16:9 screen with a 2560x1440 pixel resolution. They also ship with Apple's new operating system, Snow Leopard, and are ready for Windows 7 (via Bootcamp) to help Mac owners get their gaming fix (for the small crowd of Mac owners that are also PC gamers).
This article is over a month old, voting and posting comments is disabled
11/24/2009 3:27:21 PM
Why is this news? Seriously, why is a few defective computers news? I'm sure PC manufactures have just the same or even HIGHER rates of DOA machines. It happens, it can't be avoided.
there are statistics that show a deviation from the norm. If Apple is shipping these systems with a significantly higher rate of DOAs than their competition, that's news, and I'd sure like to know about it. The post
that that's the case, but it doesn't provide any evidence that it is. The plural of anecdote is not data.
"We are going to continue to work with them to make sure they understand the reality of the Internet. A lot of these people don't have Ph.Ds, and they don't have a degree in computer science." -- RIM co-CEO Michael Lazaridis
Following Record Breaking Earnings, Apple Overhauls Its Consumer PC Lineup
October 20, 2009, 1:42 PM
13", 15" MacBook Pro Owners Still Plagued with SATA II Issues
September 12, 2009, 7:41 AM
No End in Sight for MacBook Display Issues
June 24, 2009, 8:55 AM
Apple Offers Refurbished 5K Retina iMacs for $2,119 Online
January 16, 2015, 12:37 PM
SanDisk Unveils Pricey iXpand USB 2.0/Lightning Drive to Expand iPhone, iPad Storage
November 13, 2014, 2:29 PM
HP's 15.6" Omen Gaming Laptop is Incredibly Thin, Powerful
November 4, 2014, 10:34 AM
Tim Cook Touts Apple’s Product Portfolio, Performance in Letter to Employees
October 21, 2014, 8:05 AM
Lenovo Once Again The Top Global PC Maker, Apple Takes 50% of PC Profits
October 9, 2014, 7:46 AM
It’s Official: HP to Split Into Two Business Units
October 6, 2014, 8:14 AM
Most Popular Articles
Under the Hood: How DirectX 11.3 and 12 Will Supercharge Windows 10 Gaming
January 23, 2015, 12:34 PM
2016 Cadillac CTS-V Packs 640 hp Punch with 200 mph Reach
January 23, 2015, 3:25 PM
Microsoft Shows Off Latest Windows 10 Build, Preps it for Next Week Release
January 21, 2015, 2:57 PM
Google Fixes Homophobic "Bug" in its Translator
January 27, 2015, 2:31 PM
Will Google Become America's Fifth Major Carrier?
January 22, 2015, 12:42 PM
Latest Blog Posts
Sceptre Airs 27", 120 Hz. 1080p Monitor/HDTV w/ 5 ms Response Time for $220
Dec 3, 2014, 10:32 PM
Costco Gives Employees Thanksgiving Off; Wal-Mart Leads "Black Thursday" Charge
Oct 29, 2014, 9:57 PM
"Bear Selfies" Fad Could Turn Deadly, Warn Nevada Wildlife Officials
Oct 28, 2014, 12:00 PM
The Surface Mini That Was Never Released Gets "Hands On" Treatment
Sep 26, 2014, 8:22 AM
ISIS Imposes Ban on Teaching Evolution in Iraq
Sep 17, 2014, 5:22 PM
More Blog Posts
Copyright 2015 DailyTech LLC. -
Terms, Conditions & Privacy Information