backtop


Print 96 comment(s) - last by PrezWeezy.. on Nov 20 at 7:42 PM


Verizon this week defended its commercials in court, calling AT&T's lawsuit against them ridiculous. It says that for AT&T "the truth hurts."  (Source: csmonitor.com)

The commercials seem to be working -- in recent months Verizon's image has soared, while AT&T's has sank, according to YouGov, which tracks brand reputation.  (Source: Apple Insider)
The nation's largest wireless provider fires back in court

AT&T and Verizon, the nation's second largest and largest telecoms, respectively, are at open war.  With Verizon's new Droid phone looking to challenge the iPhone as the reigning media smartphone, the pair wage battle in the court room over Verizon's commercials which depict AT&T's poor 3G coverage.

It has been reported that in some areas, such as New York City, that AT&T's call drop rates are as high as 30 percent -- or that it merely has no 3G service at all.  However, AT&T does have broad coverage under its older EDGE network, and it claims that Verizon's ads are deceptive.  AT&T's argument basically boils down to a claim that the average viewer is fooled to believe that the Verizon commercial's maps represent total coverage and not 3G coverage -- despite several textual and audio clues.  Thus it claims the commercials are misleading and damaging.

Initially AT&T only sued over Verizon's "There's a map for that" series, which introduced Verizon's rich red map and AT&T's lacking blue map to viewers, all while poking fun at Apple's iPhone slogan ("There's an app for that").  AT&T recently expanded the suit to include Verizon's new Christmas themed ads "The Island of Misfit Toys".

Verizon has flatly refused to stop airing the commercials, and to AT&T's dismay, the dispute seems unlikely to be resolved until well into the holiday season.  AT&T had hoped to quickly get Verizon's ads pulled from TV.

In court this week Verizon filed new documents, according to Engadget, which blast its competitor, saying that the lawsuit is a weak attempt from a player that just can't compete.  States Verizon's filing, "AT&T did not file this lawsuit because Verizon's "There's A Map For That" advertisements are untrue; AT&T sued because Verizon's ads are true and the truth hurts."

Continues the filing, "In the final analysis, AT&T seeks emergency relief because Verizon's side-by-side, apples-to-apples comparison of its own 3G coverage with AT&T's confirms what the marketplace has been saying for months: AT&T failed to invest adequately in the necessary infrastructure to expand its 3G coverage to support its growth in smartphone business and the usefulness of its service to smartphone users has suffered accordingly. AT&T may not like the message that the ads send, but this Court should reject its efforts to silence the messenger."

As it sees its hopes of a favorable court ruling in jeopardy, AT&T has tried to set the record straight among its own customers, writing them a letter asking them to ignore what it perceives as lies in Verizon's ads.  It writes that the Verizon commercials are "so blatantly false and misleading, that we want to set the record straight about AT&T's wireless data coverage".  In the letter, the company highlights what it sees as abundant mixed coverage on its older EDGE and new 3G networks.

Regardless of whether AT&T's dreams of silencing Verizon's commercials come true, evidence indicates that the damage has already been done.  In recent weeks Verizon's brand image has soared while AT&T's has sank, according to recent surveys market researchers at BrandIndex.  The surveys looked at whether customers would recommend the respective telecoms to their friends.  AT&T scored less than a -2 in the most recent study -- indicating not many customers would recommend getting an AT&T phone.



Comments     Threshold


This article is over a month old, voting and posting comments is disabled

RE: Droid
By skyward on 11/17/2009 5:23:23 PM , Rating: 1
Verizon did pay Google for the OS. Why do you think we only see Android 2.0 on Verizon. To say that Google have a free OS is not true. If it free then why Google will not tell other wireless companies able Android 2.0 and not have to lie about it.


"Game reviewers fought each other to write the most glowing coverage possible for the powerhouse Sony, MS systems. Reviewers flipped coins to see who would review the Nintendo Wii. The losers got stuck with the job." -- Andy Marken














botimage
Copyright 2014 DailyTech LLC. - RSS Feed | Advertise | About Us | Ethics | FAQ | Terms, Conditions & Privacy Information | Kristopher Kubicki