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Verizon this week defended its commercials in court, calling AT&T's lawsuit against them ridiculous. It says that for AT&T "the truth hurts."  (Source:

The commercials seem to be working -- in recent months Verizon's image has soared, while AT&T's has sank, according to YouGov, which tracks brand reputation.  (Source: Apple Insider)
The nation's largest wireless provider fires back in court

AT&T and Verizon, the nation's second largest and largest telecoms, respectively, are at open war.  With Verizon's new Droid phone looking to challenge the iPhone as the reigning media smartphone, the pair wage battle in the court room over Verizon's commercials which depict AT&T's poor 3G coverage.

It has been reported that in some areas, such as New York City, that AT&T's call drop rates are as high as 30 percent -- or that it merely has no 3G service at all.  However, AT&T does have broad coverage under its older EDGE network, and it claims that Verizon's ads are deceptive.  AT&T's argument basically boils down to a claim that the average viewer is fooled to believe that the Verizon commercial's maps represent total coverage and not 3G coverage -- despite several textual and audio clues.  Thus it claims the commercials are misleading and damaging.

Initially AT&T only sued over Verizon's "There's a map for that" series, which introduced Verizon's rich red map and AT&T's lacking blue map to viewers, all while poking fun at Apple's iPhone slogan ("There's an app for that").  AT&T recently expanded the suit to include Verizon's new Christmas themed ads "The Island of Misfit Toys".

Verizon has flatly refused to stop airing the commercials, and to AT&T's dismay, the dispute seems unlikely to be resolved until well into the holiday season.  AT&T had hoped to quickly get Verizon's ads pulled from TV.

In court this week Verizon filed new documents, according to Engadget, which blast its competitor, saying that the lawsuit is a weak attempt from a player that just can't compete.  States Verizon's filing, "AT&T did not file this lawsuit because Verizon's "There's A Map For That" advertisements are untrue; AT&T sued because Verizon's ads are true and the truth hurts."

Continues the filing, "In the final analysis, AT&T seeks emergency relief because Verizon's side-by-side, apples-to-apples comparison of its own 3G coverage with AT&T's confirms what the marketplace has been saying for months: AT&T failed to invest adequately in the necessary infrastructure to expand its 3G coverage to support its growth in smartphone business and the usefulness of its service to smartphone users has suffered accordingly. AT&T may not like the message that the ads send, but this Court should reject its efforts to silence the messenger."

As it sees its hopes of a favorable court ruling in jeopardy, AT&T has tried to set the record straight among its own customers, writing them a letter asking them to ignore what it perceives as lies in Verizon's ads.  It writes that the Verizon commercials are "so blatantly false and misleading, that we want to set the record straight about AT&T's wireless data coverage".  In the letter, the company highlights what it sees as abundant mixed coverage on its older EDGE and new 3G networks.

Regardless of whether AT&T's dreams of silencing Verizon's commercials come true, evidence indicates that the damage has already been done.  In recent weeks Verizon's brand image has soared while AT&T's has sank, according to recent surveys market researchers at BrandIndex.  The surveys looked at whether customers would recommend the respective telecoms to their friends.  AT&T scored less than a -2 in the most recent study -- indicating not many customers would recommend getting an AT&T phone.

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RE: Payback is funny!
By AyashiKaibutsu on 11/17/2009 9:16:12 AM , Rating: 5
Only thing is Verizons adds are actually grounded in fact while apples adds were at best based on opinions and at worst complete lies/distortions.

RE: Payback is funny!
By Tamale on 11/17/09, Rating: -1
RE: Payback is funny!
By Yeah on 11/17/2009 12:39:53 PM , Rating: 5
I do not think it is misleading at all. Throughout the commercial Verizon speaks of the 3G Network. And at the end saying they are the Largest 3G Network. How can it be misleading when they are simply stating the truth?

I think Verizon has no reason to pull any ad at all.

RE: Payback is funny!
By DFranch on 11/17/2009 12:54:44 PM , Rating: 2
The reason Macs don't get viruses is because it is a waste of time to create a virus for a mac. It will not spread well and can only effect a max of 8-10% of the computers in the world. But Apple makes it sound like it is because their OS is better.

RE: Payback is funny!
By weskurtz0081 on 11/17/2009 1:25:39 PM , Rating: 2
I don't understand how they are misleading at all. 3G is a big part of what will go into choosing my next phone and provider.

RE: Payback is funny!
By Bateluer on 11/17/2009 4:26:55 PM , Rating: 2
In case you missed it, Verizon clearly states that the maps are for 3G coverage only. There's nothing misleading about them. If the consumers don't bother to read, listen, or research properly, that is neither the fault of AT&T or Verizon. This isn't a nanny state where hand is held from cradle to crave, no matter how much some political leaders want it to be.

RE: Payback is funny!
By ThePooBurner on 11/17/2009 3:47:25 PM , Rating: 2
Yes, I believe those are what apple followers call "reality".

“And I don't know why [Apple is] acting like it’s superior. I don't even get it. What are they trying to say?” -- Bill Gates on the Mac ads

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