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Looks like Danger had a reasonable backup scheme after all

When Microsoft's subsidiary Danger announced via T-Mobile that it had lost all its user's cell phone data, the first question on the minds of many was why they hadn't backed up the data properly?  Well apparently, they had, but the message from T-Mobile merely sounded a bit more dire than the situation really was when they claimed that the data "almost certainly has been lost."

For T-Mobile's many Sidekick users, the announcement was not a welcome one as it meant their contacts, calendars, and pictures -- all of which were stored on the cloud -- might be lost. 

Now a Microsoft spokesperson has announced via T-Mobile's Sidekick forums that "most, if not all, customer data" will be returned "as soon as possible".  Personal contacts will be the first items to be restored.  The statement continues, "[We will] work around the clock to restore data to all affected users, including calendar, notes, tasks, photographs and high scores, as quickly as possible."

Roz Ho, a Microsoft Corporate VP, writes, "Once again, we apologize for this situation and the inconvenience that it has created. Please know that we are working all-out to resolve this situation and restore the reliability of the service."

Microsoft did reveal a bit more details about the nature of the failure.  They say that both the backup and the main servers were affected by a system failure.  If the backups were damaged, that could help explain the dire initial statement from T-Mobile.

A number of T-Mobile subscribers have filed suits over the data loss.  T-Mobile has also temporarily ceased selling the phones. 





“So far we have not seen a single Android device that does not infringe on our patents." -- Microsoft General Counsel Brad Smith
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