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Apple is investigating media reports of at least one iPhone exploding, a claim which does not stretch far from similarly reported iPod cases.

Media reports claiming that one or more iPhones have exploded in Europe have led Apple to investigate, according to Reuters.  

One such report includes the case of an 18-year-old iPhone user in France who claims to have heard a hissing noise coming from his girlfriend’s iPhone before it shattered. The teenager reportedly suffered minimal injuries from the incident, which resulted in his eye being struck by a piece of iPhone glass, as reported by Google.

Helen Kearns, European Commission Spokesperson for Consumer Affairs, explained the following at a news briefing: "Apple has come back to us ... and what they've said to us is that they consider these are isolated incidents. They don't consider that there's a general problem."

"They're trying to get more information on the specific details of those incidents, and they will do tests as necessary to investigate the possible cause," Kearns added.

Although the current media reports share a small amount of explosion cases for the iPhone, numerous similar cases have been reported by users of the iPod. According to Google, in late July, Seattle-based television news station KIRO reported that an “alarming number” of iPods had “suddenly burst into flames and smoke, injuring people and damaging property."

KIRO reported on the existence of some 800 pages of iPod-specific documents that included details on 15 burn and fire-related incidents - none of which were serious - reportedly caused by iPods. The Consumer Product Safety Commission pointed out that this number of incident claims existed as low compared to the significantly large amount of the millions of iPods that have been sold.

KIRO eventually concluded that overheated lithium ion batteries appeared to be the main cause of these issues. After Apple implemented new battery technology, incident claims lessened.

As for the case of exploding iPhone claims, a spokesman for Apple Europe Ltd. explained that Apple is aware of the media reports: "We are waiting to receive the iPhones from the customers. Until we have the full details, we don't have anything further to add."




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RE: Deviant behavior
By Oralen on 8/20/2009 5:36:01 AM , Rating: -1
Yes, they work, and quite well on top of that. If they have sold millions of it it's not a mistake...

This whole media campaign reeks of clever lobbying from their competitors.

What, every laptop manufacturer has to recall thousands of batteries every week or so, because of the same problem, and nobody even cares about it! We just go watch the video of the burned-up laptop on Youtube and laugh about it, and that's it.

And now, some guy claims is ipod exploded like a grenade, (AFTER he let it fall on the ground!) in the British press (you know... The kind of English journalists who PAYS people for an interview) and all of a sudden there is a safety inquiry by the EU?

I even saw a report about it on TV!

Come on... What's going on here, except for some PR bullshit?

I am not saying it those ipods didn't fry themselves, but "almost taking someone's eye out", is like "almost hit by a piano on the head". "Almost" means it DIDN'T take his eye out.

If there have been 15 of those accidents in the world, it's just not statistically significant. It means those ipods are, overall, reliable.

If the Zune HD actually sells, some of them will fry. It's certain. Li-ion is a great technology... but even a tiny amount of impurities in the mix when the battery is built will cause it to heat up and fry.

Everybody knows that.

I am not a Mac fanboy. In fact, if Apple was in trouble over that issue, they might lower their prices and that would be nice for the consumer that I am.

But it pisses me of when someone is trying to manipulate public opinion so transparently, and nobody sees it, or ask himself the question: "Why was this article written?" "Who benefits from all that "news" reporting?"


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