such report includes the case of an 18-year-old iPhone user in France
who claims to have heard a hissing noise coming from his girlfriend’s
iPhone before it shattered. The teenager reportedly suffered
minimal injuries from the incident, which resulted in his eye
being struck by a piece of iPhone glass, as reported
Kearns, European Commission Spokesperson for Consumer Affairs,
explained the following at a news briefing: "Apple has come back
to us ... and what they've said to us is that they consider these are
isolated incidents. They don't consider that there's a general
trying to get more information on the specific details of those
incidents, and they will do tests as necessary to investigate the
possible cause," Kearns added.
the current media reports share a small amount of explosion cases for
the iPhone, numerous similar cases have been reported by users of the
iPod. According to Google, in late July, Seattle-based
television news station KIRO reported that an “alarming number”
of iPods had “suddenly burst into
flames and smoke,
injuring people and damaging property."
reported on the existence of some 800 pages of iPod-specific
documents that included details on 15 burn and fire-related incidents
- none of which were serious - reportedly caused by iPods. The
Product Safety Commission
out that this number of incident claims existed as low compared
to the significantly large amount of the millions of iPods that have
KIRO eventually concluded that
overheated lithium ion batteries appeared to be the main cause of
these issues. After Apple implemented new battery technology,
incident claims lessened.
for the case of exploding iPhone claims, a spokesman for Apple Europe
Ltd. explained that Apple is aware of the media reports: "We
are waiting to receive the iPhones from the customers. Until we have
the full details, we don't have anything further to add."
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