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Apple is investigating media reports of at least one iPhone exploding, a claim which does not stretch far from similarly reported iPod cases.

Media reports claiming that one or more iPhones have exploded in Europe have led Apple to investigate, according to Reuters.  

One such report includes the case of an 18-year-old iPhone user in France who claims to have heard a hissing noise coming from his girlfriend’s iPhone before it shattered. The teenager reportedly suffered minimal injuries from the incident, which resulted in his eye being struck by a piece of iPhone glass, as reported by Google.

Helen Kearns, European Commission Spokesperson for Consumer Affairs, explained the following at a news briefing: "Apple has come back to us ... and what they've said to us is that they consider these are isolated incidents. They don't consider that there's a general problem."

"They're trying to get more information on the specific details of those incidents, and they will do tests as necessary to investigate the possible cause," Kearns added.

Although the current media reports share a small amount of explosion cases for the iPhone, numerous similar cases have been reported by users of the iPod. According to Google, in late July, Seattle-based television news station KIRO reported that an “alarming number” of iPods had “suddenly burst into flames and smoke, injuring people and damaging property."

KIRO reported on the existence of some 800 pages of iPod-specific documents that included details on 15 burn and fire-related incidents - none of which were serious - reportedly caused by iPods. The Consumer Product Safety Commission pointed out that this number of incident claims existed as low compared to the significantly large amount of the millions of iPods that have been sold.

KIRO eventually concluded that overheated lithium ion batteries appeared to be the main cause of these issues. After Apple implemented new battery technology, incident claims lessened.

As for the case of exploding iPhone claims, a spokesman for Apple Europe Ltd. explained that Apple is aware of the media reports: "We are waiting to receive the iPhones from the customers. Until we have the full details, we don't have anything further to add."




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RE: Deviant behavior
By sebmel on 8/19/2009 11:34:40 AM , Rating: -1
These are batteries exploding. Put them in any device and there is a chance of failure. I fail to see why an mp3 player, or phone, would be a special case, separate from exactly the same batteries in laptops. Since phones in the past were using nickel cadmium and nickel metal hydride batteries the products started life with a good safety record (aside from cadmium being highly toxic: taken up preferentially by plants, spread through leaf fall).

Greater numbers of smart phones using lithium polymer batteries will cause greater numbers of battery failures in phones.
Still, let's do exactly the same thing again:

phone + exploding in Google: 2,180,000 responses

Top link:
http://www.switched.com/2007/07/05/cell-phone-batt...

Since Apple sells about 70% of mp3 players one would expect the majority of those kinds of failures to be theirs.


RE: Deviant behavior
By sigmatau on 8/19/2009 3:22:42 PM , Rating: 2
I can put explode + any-made-u-pword in Google and get a million hits. Who cares?

Since you still have missed the point let me clarify.

You don't hear of Blackberries, Nokia, Motorolas, Zunes, any-other-mp3, digital cameras, etc., etc. blowing up due to an occasional defect.

Only Apple has this feature.


RE: Deviant behavior
By Yawgm0th on 8/21/2009 2:21:00 PM , Rating: 2
quote:
I can put explode + any-made-u-pword in Google and get a million hits. Who cares?
Exploding Chupacabra only seems to get me 116,000 hits.

quote:
Only Apple has this feature.
Brilliant! Apple should write it off as a feature.

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