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The latest in a string of problems afflicting the new MacBook Pros, users are now reporting poor hard drive performance, random beeping, and clicking noises reportedly coming from the drives. The issue appears to be with the Seagate 500 GB drives shipping with many of the new MacBooks.  (Source: Apple)
More problems plague Apple's latest laptops, but a fix may be in store

Apple's MacBook Pro laptops certainly have their upsides.  Cut out of a block aluminum, they feature the attractive unibody design and industry leading battery life, while keeping to the ultra-portable 4 lb. and under weight range.  And their Core 2 Duo Intel processors and 9000 series NVIDIA graphics would seemingly make for a good experience, whether you were booting Windows Vista (or Windows 7) or OS X.

However, the newly launched luxury notebooks have not been without problems.  Early on their SATA speeds were found to be capped to 1.5 Gbps -- an update removed the cap and allowed transfer speeds of 3 Gbps.  Additionally, some of the new MacBook Pro laptops have experienced display issues, with many users reporting failing graphics.

Now Apple has another quality headache on its hands.  At least a couple hundred users have reported that Seagate 500 GB hard drives on their new 15" and 17" MacBook Pros have been experiencing poor performance, as well as making random beeping and clicking noises 20 or more times a day.  The Apple Support forum has an 82-page, 1000+ comment thread on the issues.

Describes one user who goes by the screenname Wessto:
I recently purchased a new MBP 15, 3 Ghz, 500 GB 7200 rpm hard drive, build-to-order. The hard drive appears to be a seagate ST9500420ASG. I am experiencing a strange hard drive click followed 80% of the time by a beep. It is definitely not a beep from the speaker. Additionally, it happens at any time, even when the computer is sitting on a perfectly still table. It is exactly the same sound as what is documented at

http://www.youtube.com/watch?v=_gOhgaIMpPI" rel="nofollow

and mine too appears randomly approximately 15-20 times per day. It does not appear to matter if the computer is under light or heavy use and it seems truly random when it occurs. Another user on youtube has also experienced this with their new MBP 15 and sent me a wav file with the same sound mine is making. So far, his experience is that it does NOT occur under bootcamp. This leads me to believe that it is something specific to OSX. Turning off the "put hard drive to sleep when possible" does not seem to make any difference. I have not personally tested bootcamp on my machine to confirm that mine is the same, but the original poster of the youtube video linked above also seems to think it is OSX specific.


Some users are reporting that the beeping is becoming less frequent, possibly due to a firmware update.  Other customers, though, are becoming frustrated.  Stated one MacBook owner, speaking to Apple blog site AppleInsider, "The crazy thing is that you can read comments about AppleCare Engineers stance on this issue: 'Its normal behavior,' (and) 'Apple´s Working on a fix.'  Also, some of them are recommending doing a complete reinstall, when this issue is factory related."

Apple reportedly is working on a full fix for the problem.  Representatives from Apple, according to affected customers, reportedly have told their customers that Apple is "highly aware" of the issue and that finding a fix is one of the company's "highest priorities."  However, they ask that for the time being users "live with" the problems plaguing their pricey purchases.


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Jason Strikes again!
By Proteusza on 8/10/2009 8:49:13 AM , Rating: 1
Why is he doing all of the journalism on Dailytech these days? Quality <> Quantity.

quote:
Cut out of a block aluminum, they feature the attractive unibody design and they feature one of the industry leading battery life, while keeping to the ultra-portable 4 lb. and under weight range.


I know this is English, but it sounds like you outsourced it to India. It should read:

"Cut out of a block aluminum, they feature an attractive unibody design and battery life among the best in their market, while keeping to the ultra-portable 4 pounds or less weight range."

quote:
And their Intel processors and NVIDIA graphics would seemingly make for a good experience, whether you were booting Windows Vista (or Windows 7) or OS X.


What about Intel processors and Nvidia graphics cards make them good? What if it were an Intel Pentium 3, is that still a good processor for this machine? Or an Nvidia Geforce 256? How about that? That statement is completely meaningless! Qualify that statement with what specific hardware the MacBook has.

And you just listed all of the x86 compatible operating systems except for variants of Linux/Unix. So whats the point in listing them? You may as well say "whatever operating system you are booting."

Really.... I'm going to stop browsing Anandtech if this sloppy journalism continues. I'm sorry to be harsh like this Jason, I know what its like to work hard at something and have your work not appreciated, but this isnt good enough for an international site like Dailytech.




RE: Jason Strikes again!
By Spivonious on 8/10/2009 10:10:43 AM , Rating: 2
I agree that Jason's writing leaves a lot to be desired, but I wanted to point out that Dailytech is no longer associated with Anandtech.


RE: Jason Strikes again!
By sebmel on 8/10/2009 4:43:43 PM , Rating: 2
Jason loves to play the Apple troll ad revenue card.


RE: Jason Strikes again!
By johnsonx on 8/10/2009 12:24:47 PM , Rating: 2
Yeah, DailyTech has become DailyMick. I counted a day or two ago, and of 12 or so Top Stories on the left side, all but 2 were Mick.
Also, whatever happened to Kristopher Kubicki? He hasn't posted and article or blog in over a year.


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