Print 103 comment(s) - last by MrPoletski.. on Aug 14 at 9:22 AM

The latest in a string of problems afflicting the new MacBook Pros, users are now reporting poor hard drive performance, random beeping, and clicking noises reportedly coming from the drives. The issue appears to be with the Seagate 500 GB drives shipping with many of the new MacBooks.  (Source: Apple)
More problems plague Apple's latest laptops, but a fix may be in store

Apple's MacBook Pro laptops certainly have their upsides.  Cut out of a block aluminum, they feature the attractive unibody design and industry leading battery life, while keeping to the ultra-portable 4 lb. and under weight range.  And their Core 2 Duo Intel processors and 9000 series NVIDIA graphics would seemingly make for a good experience, whether you were booting Windows Vista (or Windows 7) or OS X.

However, the newly launched luxury notebooks have not been without problems.  Early on their SATA speeds were found to be capped to 1.5 Gbps -- an update removed the cap and allowed transfer speeds of 3 Gbps.  Additionally, some of the new MacBook Pro laptops have experienced display issues, with many users reporting failing graphics.

Now Apple has another quality headache on its hands.  At least a couple hundred users have reported that Seagate 500 GB hard drives on their new 15" and 17" MacBook Pros have been experiencing poor performance, as well as making random beeping and clicking noises 20 or more times a day.  The Apple Support forum has an 82-page, 1000+ comment thread on the issues.

Describes one user who goes by the screenname Wessto:
I recently purchased a new MBP 15, 3 Ghz, 500 GB 7200 rpm hard drive, build-to-order. The hard drive appears to be a seagate ST9500420ASG. I am experiencing a strange hard drive click followed 80% of the time by a beep. It is definitely not a beep from the speaker. Additionally, it happens at any time, even when the computer is sitting on a perfectly still table. It is exactly the same sound as what is documented at" rel="nofollow

and mine too appears randomly approximately 15-20 times per day. It does not appear to matter if the computer is under light or heavy use and it seems truly random when it occurs. Another user on youtube has also experienced this with their new MBP 15 and sent me a wav file with the same sound mine is making. So far, his experience is that it does NOT occur under bootcamp. This leads me to believe that it is something specific to OSX. Turning off the "put hard drive to sleep when possible" does not seem to make any difference. I have not personally tested bootcamp on my machine to confirm that mine is the same, but the original poster of the youtube video linked above also seems to think it is OSX specific.

Some users are reporting that the beeping is becoming less frequent, possibly due to a firmware update.  Other customers, though, are becoming frustrated.  Stated one MacBook owner, speaking to Apple blog site AppleInsider, "The crazy thing is that you can read comments about AppleCare Engineers stance on this issue: 'Its normal behavior,' (and) 'Apple´s Working on a fix.'  Also, some of them are recommending doing a complete reinstall, when this issue is factory related."

Apple reportedly is working on a full fix for the problem.  Representatives from Apple, according to affected customers, reportedly have told their customers that Apple is "highly aware" of the issue and that finding a fix is one of the company's "highest priorities."  However, they ask that for the time being users "live with" the problems plaguing their pricey purchases.

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RE: Jason biased?
By SunAngel on 8/8/2009 9:50:42 PM , Rating: 5
You know, this is getting rather interesting - the Jason Mick backlashings.

Several years ago when Kristopher Kubicki was writing he would burn any and everything that made Sony the company they continue to be today. He would also give AMD, Apple, and anyone one else that blazed their own path and butted heads with Intel, Microsoft, Toshiba, and Cisco heavy -strike that- unrelenting rips. I critized him several times. There was, and maybe still is, a sizeable group here that became aware that DailyTech was biased and were epiphatized (excuse the creation of a new word here). It became more of a crusade to refute the bias of his articles and make readers think more about what was being written.

Then came time for change (i.e. AMD grew in popularity, Sony became an industry-standard in several areas, Apple started dominating in user-friendly devices, etc.) and slowly his articles moved to more of informing the crowd of future releases and less opinionated passages. Now, he writes nothing.

One thing I have noticed in Jason Mick's articles is he gets a little excited and accepts the writing of others as facts and reprints them. His articles do not seem to be biased based on his own judgements. Now, assuming we will eventually get a piece that comes directly from Jason's head, maybe reserving comments about his inabilities, lack of knowledge, and one-sidedness to that time will be more appropriate.

Disclaimer: In no way as so far as to believe the facts of said articles represent undeniable facts. More so the unquestionability of the author to persist with lack of independent thought is clearly observed.

RE: Jason biased?
By HotFoot on 8/9/2009 4:44:05 AM , Rating: 4
The thing is, if this were journalism (and I'm not saying it is), it's simply not good enough to quote someone else all the time. If someone is saying something, yes, quote them, but you also have to dig into the issue, trace the information sources to the start, and actually put some work into it. So much misinformation gets passed along over and over until it's accepted as fact because some journalists are lazy.

RE: Jason biased?
By dhalilahma on 8/9/09, Rating: 0
RE: Jason biased?
By geekman1024 on 8/10/2009 8:52:58 AM , Rating: 4
Journalism? I'll tell you what is journalism.

You know Frank West? He's a journalist.

He bashes zombies' face with hot frying pan. He rams zombies with trucks/sport cars. He mows 'em down with a pink lawn mower. He wears women dress. He takes erotic photo of dead body and refugees.

He'd covered war you know?

That's what a journalist does. That's journalism.

Did Mr Mick do any of the above? No? Than he is not a journalist. ;-P

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