Print 21 comment(s) - last by TomZ.. on Jun 12 at 1:19 PM

Apple eyes a move to competitors like Verizon

AT&T was the first and remains the sole carrier of Apple's iPhone in the U.S.  With millions of new iPhone customers, the deal has been a win for both companies. It has defined Apple as a dominant player in the smart phone market and catapulted AT&T into second place in terms of U.S. subscribers, behind only Verizon.

However, the relationship between the pair has gone from hot to cool to downright icy.  At Apple's Worldwide Developer Conference, where the new iPhone 3G S was introduced, this rift appears especially pronounced.

At one point in the keynote address, Apple showcased a large list of the telecoms internationally which supported using tethering to make the iPhone a modem.  AT&T was not on the list.  Some in the audience gasped at the glaring snub to AT&T.

Later in the keynote, the presenter matter-of-factly mentioned that AT&T won't support sending photos as SMS messages until later this summer.  Right on cue, many Apple-philes in the crowd began to loudly boo.

Such disdain has long been simmering.  Many iPhone customers have sounded off on DailyTech and other sites complaining about AT&T and longing for official alternatives (outside of unlocking).

In a way the two companies are well suited for each other.  Both have proven themselves willing to resort to extreme tactics to control user actions and what content they are allowed.  However, Apple has grown increasingly tired of being blamed for problems it feels are AT&T's fault, and AT&T is equally tired of being blamed for problems it feels are the responsibility of Apple.

Reports indicate that Verizon could pick up the iPhone in the U.S. as soon as next year.  No one knows the secret details of Apple and AT&T's contract, but it seems unlikely that the company will be able to hold onto exclusivity -- or want to.  This could be bad news for AT&T as Verizon has a larger network and better coverage (though occasionally criticized for its data network) and many users would likely switch.  Most would argue its good news for Apple, which will sell more phones, and the customers, who should see better service.

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Why AT&T? Why?
By HrilL on 6/10/2009 10:32:37 AM , Rating: 2
How can they not support MMS? Its supported on every other phone they sell. I've been paying for MMS for the past year since it comes with unlimited text in a family plan. I got one more year on my contract and I think it will be my last with AT&T. Verizon should have the iphone by next year hopefully and maybe it will be LTE and CDMA compatible since it will need to be able to fall back onto older network tech where LTE won't be offered.

AT&T's network is just crap. Edge in Europe goes around its max 384Kb/s after looking at speed test. On AT&T you'll be lucky to get 170kb/s Their 3G is crap as well. I get full bars at home and it goes about as fast as edge in Europe. 3G talk = dropped calls almost every time still and this was supposed to be fixed long ago. And then we don't even get to use applications over the network that other phones have been using all along. We pay more for data but we get to use less of it go figure AT&T.

Wheres the class action on AT&T over selling capacity they don't have?

I was happy with AT&T up until I got the first iPhone and when I got the 3G with more cost and less support that was my breaking point. Bye bye AT&T I'll be taking my 210 a month elsewhere as soon as I'm free! All my contracts end around the same date so they don't have anything to keep me locked to them =)

RE: Why AT&T? Why?
By Myrandex on 6/11/2009 10:57:08 AM , Rating: 2
I don't know why it is so bad for you. In the North Eastern Ohio region (about an hour south of Cleveland), I get wonderful 3G reception. I constantly have better reception than friends of mine on Verizon and Sprint, especially in rooms insides of offices or basements. My AT&T signal is amazing and I have recommended them to plenty of people.

I just did an internet speed test on my AT&T Tilt, and I received more than 1M / s (1073kbit/s) which I am completely satisfied with. I have great pricing, and the best phone selection without locked out features.

My fiance has an iPhone and yes she doesn't get MMS, but that isn't a big deal for her. She is part of the modern world and uses Email. But she will get MMS with the OS3 update (when AT&T activates that feature). I can understand it being disabled...CrApple didn't support it in software for the longest time, and still refuse to support it for the original iPhone after it is updated to OS 3.


RE: Why AT&T? Why?
By TomZ on 6/12/2009 1:19:51 PM , Rating: 2
LOL, I had a couple of good laughs at your comments. If you look at the spectrum of comments from people around the country, AT&T's 3G network sucks to say the least.

And I liked the comment about people using e-mail instead of MMS. Are you really that clueless?

And don't even get me started about AT&T customer support. I am forced due to monopoly to use them for my home and business land lines. Calling their customer service "incompetent" is being nice compared to what their service is really like. They behave like the big, stodgy, monopolist that they are.

"We basically took a look at this situation and said, this is bullshit." -- Newegg Chief Legal Officer Lee Cheng's take on patent troll Soverain

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