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Customers in Beaumont, Texas still get metered price gouging

Time Warner Cable has been under harsh criticism from consumers and politicians alike to stop their proposed tired internet pricing trials. The trials were to be started in Rochester, N.Y., Greensboro, N.C., Austin, Texas, and San Antonio, Texas. The trials would have seen users currently paying about $40 for unlimited bandwidth forced to pay $150 per month for the same service.

Time Warner has now announced that it is not going to be adding the new areas to its metered pricing trial. However, customers in Beaumont, Texas who are already paying for metered access will continue to do so.

Time Warner CEO Glenn Britt said in a statement, "It is clear from the public response over the last two weeks that there is a great deal of misunderstanding about our plans to roll out additional tests on consumption-based billing."

Much of the consumer protest surrounding the metered trials was in the Rochester, N.Y. area reports the AP. In that area, U.S. Rep. Eric Massa had said he was preparing legislation that would ban metered billing of internet access.

Timothy Karr from Free Press said, "We're glad to see Time Warner Cable's price-gouging scheme collapse in the face of consumer opposition. Let this be a lesson to other Internet service providers looking to head down a similar path."

Under the Time Warner metered plan, consumers would have paid at least an extra $1 per gigabyte over the miniscule monthly allotments provided. Streaming video would have been the hardest hit internet service under the tiered pricing plan. One gigabyte of data equals about three hours of streaming video.

Karr added, "Consumers are not going to stand idly by as companies try to squeeze their use of the internet."

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What minunderstanding???
By frobizzle on 4/17/2009 10:49:39 AM , Rating: 2
"It is clear from the public response over the last two weeks that there is a great deal of misunderstanding about our plans to roll out additional tests on consumption-based billing.

The only thing clear is that Time Warner purportedly wanted to go to a tiered plan based upon download quotas, claiming they need to do it to provide adequate bandwidth to all users, yet are unwilling (or more likely, unable) to produce any data supporting their case.

The reason they picked Rochester out of all the possible communities in New York State is that Rochester is the only area in the state that does not have FIOS, nor is it likely to ever have it. :(

RE: What minunderstanding???
By bmheiar on 4/17/2009 5:38:13 PM , Rating: 2
Also the same thing here in Austin, Tx & surrounding areas (Round Rock, Cedarpark, Georgetown, Kyle, San Marcos, & etc.), there is no FIOS. I have already contacted Verizon via email about when FIOS will be available here. This is the reply I received a couple of days later.

Dear B Heiar,

Thank you for contacting the Verizon eCenter. I have received your email dated April 10th, 2009 regarding FIOS availability. My name is Ms Waters.

We appreciate your interest in Verizon services.

We regret that we do not have a schedule for FIOS availability.

To better assist you, Verizon has a specialized FiOS Support team available to assist you by phone 24 hours a day, 7 days a week. Please call (888) 553-1555 for FiOS related support.

For online support and live chat assistance, please visit us at:

The FiOS Support team will be able to assist you. If you have any additional questions, please let us know. We look forward to serving you.

Thank you for using Verizon. We appreciate your business.

Ms Waters
Verizon eCenter

RE: What minunderstanding???
By shin0bi272 on 4/18/2009 10:11:10 AM , Rating: 2
yeah I got that same email for Durham NC (50 mi from g'boro)

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