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Lawsuits, banning threats, denials surround Spore DRM fiasco

According to documents obtained by the Courthouse News Service, Electronic Arts is facing a class action lawsuit due to the implementation of SecuROM DRM software in the recently released evolution game Spore. The lawsuit was filed Monday with the Northern California District Court and the plaintiff is Melissa Thomas and "all others similarly situated". Thomas is represented by Alan Himmelfarb and Scott A. Kamber of Vernon, California, and New York.

The suit claims, “Consumers are not warned about the program, which is installed without notice and cannot be uninstalled, even if they uninstall Spore”.  The lawsuit accuses Electronic Arts of deliberately hiding the fact that Spore uses SecuROM and claims the DRM software prevents the computer from operating under certain circumstances and/or disrupting hardware operations. The suit also claims that SecuROM takes over a portion of a PC's processing resources "to transmit information back to EA." The lawsuit is seeking an award for all plaintiffs the $49.99 purchase price plus damages. The details of the lawsuit are available in PDF format.

In addition to the lawsuit, there is more bad press for EA as Shacknews is reporting a poster on The Official Spore Forum was threatened with banning after asking about the DRM situation on the board. They were asked to take any further DRM SecuROM conversations to another forum and any further attempts to discuss the topic may result in a banning so severe the poster may be forced to buy a new copy to play Spore. The forum thread in question can be accessed here. In order to post on the forum, consumers must sign in with the Spore account tied to their game.

The comments appear to be the result of a frustrated forum moderator rather than official Electronic Arts policy as other forum moderators quickly stepped in claiming the inflammatory comments were the result of a miscommunication. They also stated on another forum thread "It is okay to discuss issues on this forum as long as it's done in a respectful manner and there are no personal attacks. This includes the DRM and other controversial issues.

In a message sent to Kotaku, Electronic Arts responded to the incident stating "These comments are absolutely not true or in-line with EA’s moderation policy. They were made by an over-zealous community volunteer who does not work for EA."

Spore has received large amounts of criticism for the way its DRM was implemented. The backlash has caused Electronic Arts to backtrack on some of their decisions with regards to the DRM implemented in Spore. The class action lawsuit and the forum incident are more additions to the public relations disaster that the Spore DRM fiasco has become.



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This article is over a month old, voting and posting comments is disabled

By robinthakur on 9/30/2008 6:22:51 AM , Rating: 2
Specifically, it remains after you have deinstalled the main product, it stops certain other unrelated programs from working such as disc emulation tools and burning tools (which do have a legitimate usage) and makes a section of the registry read-only to try and resist deinstallation.

Clicking on the uninstall icon is not an option, despite this being a third party application and not part of the OS, hence I would declare this has far more in common with Malware than a legitimate program which companies like EA should be installing by stealth on their customer's pc's. Its just like Sony's rootkit fiasco, and when it got to court they were given a royal kicking. This should end no differently and is actually much worse.

Turning what you believe to be a one-off product that you purchase into a service provided on the whim of EA is not a pleasant proposition to most people if you put it in those terms.


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